
Gorgias ‑ Helpdesk & Live Chat
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Highlights
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Based in United States
About this app
Launched
March 1, 2017
Languages
English
Categories
Chat , Support ticket managementIntegrates with
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsFits seamlessly into
Shopify FlowUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
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Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
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Get full customer context before answering, with order and conversation history
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View, edit, and cancel Shopify orders without leaving the Gorgias customer view
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Improve your support: Track team activity and support metrics on live dashboards
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Instantly answer shopper questions with self-service menus — no agent required
Pricing
7-day free trialStarter plan
$10/month
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/month
or $600/year and save 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/month
or $3,600/year and save 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/month
or $9,000/year and save 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10/month
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/month
or $600/year and save 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/month
or $3,600/year and save 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/month
or $9,000/year and save 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
552 reviews
I love Gorgias!
The app is perfectly integrated with Shopify, couldn't live without it. And their customer service responds in a few hours (normal you will say for a customer service app x)
Keep it up!
Reading this wonderful message while enjoying today's first cup of coffee - is there a better way to start a day? 😀 Our Team will be thrilled to read this lovely feedback of yours. Delivering exceptional support is what we're all about, and that'll never change!
The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!
Thanks a bunch for giving a shout-out to our astounding Support Team! May we continue to provide you with our award-winning service for many years to come. 🤗
Love this app. Great software and customer service. Integrates well with my tech stack (Shopify etc.).
Dear Team,
It makes us extremely happy to read about your experience with us. Thank you so much for sharing it with everyone! We’ll definitely make sure to keep up the good work so that your journey with us gets even more enjoyable in the future. 🙏
About this app
Launched
March 1, 2017
Languages
English
Categories
Chat , Support ticket managementIntegrates with
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsFits seamlessly into
Shopify FlowBuilt by Gorgias
Support
Send a message+1 415-429-5934
support@gorgias.com
Featured in
Tech stack
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