Reviews (55)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 12, 2024

Hertwill’s customer support is another highlight. The team is friendly, responsive, and always ready to help with any issues or questions. They provide assistance through live chat, email, and phone, making sure you get the support you need when you need it.
In addition to the app and support, Hertwill offers a wide range of high-quality products from reliable suppliers. This combination of a strong app, excellent customer service, and good product selection makes Hertwill a top choice for anyone looking to succeed in dropshipping.

all the best guys!

Alsvart Men's
Finland
March 22, 2024

Although I haven't been using the app too long for this new store it worked like a charm from the beginning. This is my second store with them and of course there have been couple of hiccups but what brings me back is the great products and very nice and helpful customer support who are actually humans not bots.

etti-bags
Finland
3 months using the app
Hertwill replied April 15, 2024

Thank you very much! We wish you many sales!

- Team Hertwill

December 7, 2023

They have great customer support and have even helped me with issues that shouldn't concern them. I am still in the process of launching my store, so there are no sales to report yet, but thus far, the experience has been great. Now, I just have to push myself to finish the store

My Store
Estonia
3 months using the app
Hertwill replied April 15, 2024

Let's keep pushing! Thanks for the great review!

- Team Hertwill

November 8, 2023

Hertwill is a game-changer for my Shopify store! It has an impressive selection of European brands, and it's a breeze to browse through their extensive catalogue.
The integration with product pictures and descriptions makes my product listings look great.
The auto-fulfillment feature is a lifesaver. Once an order is placed, Hertwill takes care of the rest.
The support team is responsive and always ready to assist if any issues arise.

In summary, Hertwill has transformed my dropshipping business. I highly recommend it to anyone. It's a one-stop solution for sourcing, syncing, and delivering premium products.

objectica.
Estonia
3 months using the app
Hertwill replied April 15, 2024

Thanks for the thorough and positive review! We are excited to have you as a partner and look forward to growing your store together.

- Team Hertwill

December 20, 2023

Good products and the app works as promised. They also helped me choose a niche for my store. Had a small problem with stock synchronization, but the support team resolved it quickly. Overall, a good experience thus far and would recommend.

Kõuts accessories
Estonia
2 months using the app
Hertwill replied April 15, 2024

Thank you for your review! As our solution is still evolving, there may occasionally be some bugs. We truly appreciate your understanding and patience as we improve.

- Team Hertwill

February 26, 2024

Wonderful! The integration is extremely easy, communication is great both in speed and helpfulness! Support answers all questions seemingly day and night. Would recommend anyone looking into selling EU products.

SULA
Estonia
3 months using the app
Hertwill replied April 15, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you found the integration straightforward and our support team responsive and helpful. We're here day and night to ensure your experience is seamless. Thank you for recommending us to others looking to sell European products.

- Team Hertwill

August 12, 2024

I really appreciated the simplicity of the app. Everything ran smoothly.
Also the variety of products was impressive. I highly recommend it.

Nikolas store
Estonia
February 23, 2024

Great products from European manufactures. Furthermore, awesome customer support who is very helpful and friendly.

PS! Sometimes they even give tips how to improve your store.

My Store
Estonia
27 days using the app
Hertwill replied April 15, 2024

Thank you for your great review! We're continuously focused on helping merchants improve their stores and boost sales. We appreciate your feedback and look forward to supporting your success!

- Team Hertwill

February 25, 2024

Maybe the best dropshipping app at this moment. There have of course been some minor starting problems, but they have been quickly solved.

Retkireppu
Finland
3 months using the app
Hertwill replied April 15, 2024

Thanks for the great review! We truly appreciate your support from our early days. It means a lot to us!

- Team Hertwill

November 30, 2023

Hertwill showed me how easy it is to open a webshop with sustainable and quality products. Their team is very supportive and has my best interest at heart. I am truly satisfied and happy I found them!

ringe
Estonia
2 months using the app
Hertwill replied April 15, 2024

Thank you very much for the kind words. Our goal is to demonstrate that dropshipping can indeed be about great and sustainable products.

- Team Hertwill