Reviews (69)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 15, 2024

We’ve been using this service for our Shopify store, and the experience has been great. The setup process was incredibly easy and quick, allowing us to integrate the service seamlessly into our Shopify store without any hassle.

Their app is user-friendly and intuitive, making it straightforward to manage products. What I really like is their customer service. Whenever we’ve had questions or needed assistance, their support team has been responsive and helpful. This level of support has made our experience smooth and worry-free. Additionally, it’s clear that they are forward-thinking and continuously strive to improve their service.

Overall, we highly recommend them!

Neemin
Finland
3 months using the app
September 12, 2024

Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience.
The only issues (but important I think for an e-Commerce) are:
- Same products from the same brands can be found online and physically at very competitive prices (sometimes cheaper than the buying price through Hertwill), it makes the pricing very difficult for my store
- The delivery costs to most EUR countries are quite high.

Big Little Boutique
Spain
4 months using the app
August 23, 2024

Hertwill actually does what it says and doesn't crash my store every other day. The products aren't the usual cheap junk – they're actually decent quality. Best part? When I had a problem, I got help from a real person who knew their stuff, not some copy-paste robot. It's nice to use an app that isn't just another overseas cash grab. If you're sick of wasting time on duds, give this one a shot.

Finn
Luxembourg
27 days using the app
August 28, 2024

We like their selection of mostly European-based products. Adding products to our store is easy and fast and they have solved all issues within a day. Nothing bad to add so far.

ZenStuff
Sweden
28 days using the app
August 15, 2024

So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)

Magiska Leksaker
Sweden
2 months using the app
August 15, 2024

I would like to thank the Hertwill team that helped me launch my first store that uses Dropshipping model. At first I was a bit hesitated because I had gag effect from all of the same lousy overseas crap but they showed me the new way. Hertwill products and process was something different something better. It might not be for everyone but it sure was for me.

prill
Germany
27 days using the app
August 13, 2024

We were amazed, by how easy it was to use the application. Hertwill also offered us many good recommendations that we had not even realized. It was very helpful on setting up our own store. Super thankful for their support and how easy it was to start building our dream :).
Danke schön for supporting small family business from Germany!

Kinder
Germany
29 days using the app
Edited August 26, 2024

Hertwill's app is excellent—easy to use and seamless. Customer support has been really helpful in solving all the challenges that have come up. Their selection consists of only top quality products, and new products and brands are added frequently, so your customers will be happy. I can recommend Hertwill!

Muralia
Finland
About 2 months using the app
June 28, 2024

This is great app. Smooth and simple, works great and i have been getting really good customer support for some problems that i've faced. Also, Hertwill really offers only high quality products so you know that your customers are satisfied with their purchase! Highly recommend Hertwill.

Finndelle
Finland
7 months using the app
Hertwill replied June 30, 2024

Thanks for the kind words! Your support is much appreciated!

September 11, 2024

Hertwill is a great choice for dropshipping. Have been using it only for a few days, but I like it a lot. The app is user-friendly, and the selection of brands adds real value to my store.

Totebags
Finland
16 days using the app