Reviews (60)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 12, 2024

Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience.
The only issues (but important I think for an e-Commerce) are:
- Same products from the same brands can be found online and physically at very competitive prices (sometimes cheaper than the buying price through Hertwill), it makes the pricing very difficult for my store
- The delivery costs to most EUR countries are quite high.

Big Little Boutique
Spain
25 days using the app
November 4, 2024

One of the best solutions for Dropshipping. Convenient in settings, everything is transparent. And most importantly, everything works as it should

Style Boulevard
Latvia
6 days using the app
November 10, 2024

Installing the app was easy. Quality products, exactly what I had in mind. The products have good descriptions and a LOT of marketing materials and advice. Top notch, the answer came from a real person at the same time, not a robot that contains all your sales customer service support requests forwarded. Well done to the team at 5 star Hertwill.

metsamaahinen
Finland
5 days using the app
September 13, 2024

Great app, easy to use, very simple.

zuzu.lt
Lithuania
21 days using the app
November 11, 2024

Vaikuttaa todella hyvältä sovellukselta.

LuxWin
Finland
5 days using the app
September 28, 2024

Pros:
One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive.

Really reasonable subscription plans.

Last but not least they have amazing customer service and a very felt personal touch.

Cons:
You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.

Atjaunek.lt
Lithuania
9 days using the app
September 11, 2024

Hertwill is a great choice for dropshipping. Have been using it only for a few days, but I like it a lot. The app is user-friendly, and the selection of brands adds real value to my store.

Totebags
Finland
16 days using the app
August 28, 2024

We like their selection of mostly European-based products. Adding products to our store is easy and fast and they have solved all issues within a day. Nothing bad to add so far.

ZenStuff
Sweden
28 days using the app
August 15, 2024

We’ve been using this service for our Shopify store, and the experience has been great. The setup process was incredibly easy and quick, allowing us to integrate the service seamlessly into our Shopify store without any hassle.

Their app is user-friendly and intuitive, making it straightforward to manage products. What I really like is their customer service. Whenever we’ve had questions or needed assistance, their support team has been responsive and helpful. This level of support has made our experience smooth and worry-free. Additionally, it’s clear that they are forward-thinking and continuously strive to improve their service.

Overall, we highly recommend them!

Neemin
Finland
3 months using the app
November 1, 2024

I'm really glad I found Hertwill! After years of relying on suppliers from Asia, switching to them feels like a refreshing change for my business. Not only do they offer an amazing variety of products (lots of options I hadn’t considered before), but the team is what really sets them apart. They go the extra mile to make sure you're happy and always keep me updated, whether it's about new products or resolving the few small hiccups that have come up.

One thing I didn’t expect was how smooth the app setup was—it seriously made things easier compared to other dropshipping apps I've tried in the past. I’ve dealt with some technical issues before, but everything with Hertwill has been sorted quickly and professionally. It's clear they genuinely care about their users, which is rare in this space!

Epic T-Bag Store
Spain
3 days using the app