Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its upselling and cross-selling features, praising its user-friendly interface and effective sales-boosting capabilities. The app's professional design and customization options are appreciated, although some improvements could be made to the AI auto pilot selection feature. The free plan is a good starting point and the customer support, particularly from Abuzar, is responsive and helpful. Many describe the app as a game-changer for enhancing customer experience and increasing sales.

November 3, 2023

STAY AWAY FROM THIS APP. Whatever they keep doing to "fix it" for me keeps completely making our add to cart button not usable so no one can checkout. This is the second time in a week they've done this, and completely tanked a sales day for us, then they take days and days to reply and offer a "fix" -- GO ELSEWHERE

Pig of the Month BBQ
United States
Almost 2 years using the app
November 9, 2023

Easy app to set up and great (quick) customer support.

Coolcin
Denmark
Almost 2 years using the app
Conversion Bear replied November 15, 2023

Thank you for taking the time to review our upselling app and glad to hear that it was easy to set up. Our customer support is glad to help!

August 30, 2023

very good customer service, fast response and an amazing app to use, would recommend it to anyone looking to create upsells and cross sells, found it really easy to use and also they have a video link on how to set it up which makes it convenient and easy to use.

Packperfections
United Kingdom
3 months using the app
Conversion Bear replied September 6, 2023

Thank you for the review and glad our customer service team was able to help you out. Thank you for recommending our app to merchants looking to create upsells and cross-sells!

September 19, 2023

I recently had the pleasure of using Honeycomb Upsell, and I couldn't be more impressed. Not only does this plug-in enhance my app's functionality, but the standout feature has been the exceptional customer service. Whenever I encountered an issue or had a question, their support team was quick to respond and provided clear, effective solutions. Their commitment to ensuring a smooth user experience sets them apart. The prompt and friendly assistance they offer has made my app journey incredibly enjoyable. I highly recommend this plug-in to anyone seeking not only excellent functionality but also top-notch customer support that truly goes the extra mile.

Gadget Hive
United States
14 days using the app
Conversion Bear replied September 22, 2023

Thank you so much for this wonderful review! We are thrilled to know that our customer service and the overall experience with Honeycomb Upsell has exceeded your expectations. We take pride in providing our customers with only the best service and are glad it has been such a positive experience for you. We're delighted to have you as part of the Honeycomb community and thank you again for your kind words!

October 13, 2023

I have only had the app for a short time, but it is working already. I will continue to use it and tweak my offers as I need to. Love it. Thanks.

Mid Century Modern Gal
United States
8 days using the app
Conversion Bear replied November 1, 2023

Thank you for taking the time to leave a 5-star review for our upselling app, Honeycomb. Glad you found the app working well for you!

November 23, 2023

WE love this app! It works!

The Sudsy Soapery
United States
Over 2 years using the app
October 31, 2023

WARNING! Absolutely terrible app & support. We paid $49 for this app and then by mistake we clicked on downgrade to free plan and we lost all the features. I then contacted the support to have this fixed since we a few hours earlier paid $49 for the app but they told me that we would need to pay another $49 to be upgraded again.

DO NOT BUY!

CalmingTeeth
Sweden
About 1 month using the app
September 25, 2023

Very helpful staff. Customer service is top notch. I love how they customize the pop ups to fit your site/brand for free.

Scotty Tang Photo
United States
17 days using the app
Conversion Bear replied September 28, 2023

Thank you for the review and glad our customer service team was able to help you customize your pop ups!

August 7, 2023

Abuzar was very quick to assess my situation with a funnel not functioning properly and provide a resolution. He even helped test my funnel once we corrected the issue to assure it was working as intended. Very great and helpful support.

Carrie's Counter
United States
Almost 2 years using the app
Conversion Bear replied August 11, 2023

Thank you for being a long-time user our the HoneyComb App and thank you for the review! Glad that Abuzar was able to quickly help you out and test your funnel!

July 31, 2023

I am very excited to start my business you honeycomb. I have the free plan right now but plan to expand and grow with the Honeycomb Upsell & Cross Sell. Abuzar was excellent and he helped me to see a small item I had omitted when adding to my Shopify store.

Queenin' 4 GOD, LLC
United States
6 months using the app
Conversion Bear replied August 7, 2023

Thank you for the review! Glad that the free plan is working for you now. Also nice to hear that Abuzar was helpful with fixing the issue you had.