Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, particularly noting team members like Aharon and Abuzar for their exceptional service. It is recognized for its user-friendly interface that makes creating upsell and cross-sell funnels straightforward, effectively enhancing sales and increasing average order values. The app integrates seamlessly with stores and offers robust customization options, allowing merchants to tailor features to their branding and customer needs. Additionally, its global support capabilities ensure effective service across various time zones and languages, making it a valuable tool for boosting sales and improving the shopping experience.

February 20, 2024

Sadly, this app has been quite damaging for our business. The pop-ups created too much distraction around the checkout process and our conversion rate for Meta campaigns dropped massively after installing it. It took us a while to figure out what happened, but as soon as we removed the pop-ups from Honeycomb, the conversion rate increased again.
This app might work for marketplace websites where people shop around, but if you are running tight ad campaigns for one product, I would not recommend using it as it's too much friction in the sales process and customers will drop out before buying.

Positive Science People
United Kingdom
7 months using the app
Conversion Bear replied March 28, 2024

Hey there,

We sorry if you feel this way about Honeycomb, our app does not interfere with Meta campaigns and as the other 527 five star reviews show, it has in fact been an incredible asset to people's businesses, most of whom have Meta campaigns running, helping generate millions of dollars in revenue for Shopify stores all over the world.

We sorry to see you ago and lose you as a customer so if you would like to get on a call and I can help you with the set up that would be fantastic.

As one entrepreneur to another, I'm sure you know how damaging a one star review is to your business's ranking and would not wish an unfair one such as this review on your store.

We will always be happy to welcome you back, our team is on standby.

Best,
Aharon - Honeycomb Product Manager

January 15, 2024

Although there is the option to create a cross sell funnel without offering a discount, the discount keeps on appearing on the offer. Major flaw. Makes the whole app useless for me.

CSPDAO MERCH
United Arab Emirates
7 months using the app
May 8, 2024

I would definitely recommend it was super easy!

Sweetie Shoppers
United States
2 months using the app
Conversion Bear replied May 12, 2024

Thank you for your kind review! Our team is available for any help you need.

Happy selling !

March 6, 2024

awesome app. we have been using it. Support is great

Smiles To Your Door
United States
Over 1 year using the app
Conversion Bear replied March 28, 2024

The support team will be delighted to hear your feedback thank you!

Please let us know if you need help with anything else.

Best
The CB Team

January 2, 2024

Abuzar was fantastic. He helped me understand a concept I didn't get, including screenshots to help me along. Thank you!

Jacqueline Vick Books
United States
8 months using the app
January 15, 2024

Customer support is great and the app has worked more effectively than any of the other upsell applications. The funnels actually fire correctly and have had no issues.

SnoreLessNow
United States
About 1 month using the app
March 11, 2024

Super EASY and effective! Would highly recommend to anyone who has multiple products to sell.

GrierMerch
United States
7 days using the app
Conversion Bear replied March 28, 2024

Thank you for your review! Happy selling and let us know if you need anything, the team is on standby to help :)

December 22, 2023

thank for best products

Richzone
United States
3 months using the app
February 5, 2024

Abuzar was fantastic! He helped configure and setup not just Bundle Bear, but also Honeycomb! Thanks so much!

The Hat Pros, Inc.
United States
4 days using the app
December 8, 2023

Quick to respond. Great Value in the app! Would recommend

Journey Candle Co
United States
About 2 months using the app