Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, intelligent product recommendations, and customizable funnels. Many have seen significant sales increases and higher average order values, with some reporting a 70% increase and tripled upsell conversions. The responsive customer support and free design services are also highly praised. It's recognized for its affordability and value for money.

Edited April 22, 2020

So far Lynda did a fantastic job modifying my popup to match my stores aesthetics. It looks amazing. Can't wait to see how well this works for my upcoming virtual markets! Thank you

The Diana Tracy Collection
Canada
About 12 hours using the app
January 9, 2022

Thanks for the redesign, the ad looks great. Only just installed so yet to see how much it boosts sales.

ShootingStarCreations Shop
United Kingdom
About 11 hours using the app
February 29, 2020

I hope it works! But either way, thank you! Only critique the message chat button sometimes gets in the way when I was trying to setup a funnel. Maybe it could be just at the top?

Eye Zone Usa
United States
12 days using the app
Conversion Bear replied March 2, 2020

Hey 👋I hope the app would work well in your store. By now, Honeycomb has generated +$38K in upsells at zero cost.

Would definitely consider moving the chat button up. We did experiment with it in the past and found merchants had a harder time finding it and getting the help they need. Our number 1 concern is providing outstanding real time support for merchants - that's why it was important for us to keep the Chat button visible at all times.

Hoping to make your experience a 5 star one!
Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it.

As you're an entrepreneur yourself, I hope this resonates.

Best,
Lynda.

April 5, 2020

This is a great app and the support is awesome! I can't believe that it is for free, I recommend !!

Fairy Magic Chest & Anrusa Paris
France
About 8 hours using the app
Conversion Bear replied April 5, 2020

Thanks for the great review! cheers for more sales 🤞Lynda.

June 21, 2022

I'm using the free version just to start and see how it works. It seems great and I like how easy it is to set all the different funnels! Totally recommended.

Pollice di panda
Italy
About 7 hours using the app
November 20, 2021

I've just added it and it makes my offer at checkout look amazing! Thanks to Itai and Jonathan for great customer service. It's out of hours but I still received support.

Squirrl
Australia
About 3 hours using the app
Edited July 13, 2021

Amazing app that will help my business so much! I appreciate the excellent customer service as well.

My Fabulous Food
United States
About 2 hours using the app
July 7, 2021

just terrible. The app doesnt work with its partner app bundle bear if you are using bundle discounts it just doesnt work support is terrible too!

Cali Tiger
Australia
2 days using the app
Conversion Bear replied July 11, 2021

Hi there,
Our tech team was able to trace the root cause of the issue you mentioned.
The issue is caused by leftover code of an app called Personizely. It's not related to any of our apps script.

Bundle Bear and Honeycomb work perfectly together.

Honeycomb is ranked as a top 3 upsell app in Shopify and is powering over 10,000 stores (including a few household brands).

We deliver best in class support and are eager to solve any issue our customers face - big or small.

353 five star reviews will vouch for that.

As the app generated over $50,000,000 for our customers, I'm sure it can increase Cali Tiger's revenue as well.

Our team is at your service.

Jonathan.
Founder @ Conversion Bear

Edited April 1, 2020

Great App, but even more amazing the customer service! Well prepared, professional and creative! OK!

cphwineandolives
Denmark
About 2 hours using the app
Conversion Bear replied April 1, 2020

Thank you for the kind review sir 🤝 happy to help!

November 7, 2020

I would give this app negative stars if I could. I spent time meticulously setting up multiple funnels, customizing every detail, constantly checking the preview for accuracy and watching every single training video just to have the funnels not even work. I also went through every trouble shooting step to fix the error and it still did not work. Waste of time and effort, I prefer apps that actually work.

Qoi
United States
About 22 hours using the app
Conversion Bear replied November 8, 2020

👋
Another script in your storefront is blocking the app from showing - this one: spurit.global-2.x.min.js.

It seems to be leftover dead code in your theme.liquid file.

Once it's removed - funnels work instantly.

I wish there was a technical way around it.

The spurit code is taking over the "checkout" button click, blocking our app from showing.

This type of situation is heavily covered in our faq and chat troubleshooting documents.

That said, I'm sorry you had a bad first experience.

I really appreciate your time and effort creating upsell funnels.

You trusted us enough to carve out time and take a peek into what we’re working on.

I don’t take that trust lightly.

I will be happy to set up the app for you right away and recover any lost work.

I can assure you that the app is working, and working well.

Over 7,000 stores of all sizes use it daily to generate more sales.

By now, Honeycomb has generated over $10M in upsell revenue for our customers.

We process a new upsell order every minute, 24/7.

I'm sure using Honeycomb could result in more sales for your business as well.

Always here to help.
Jonathan.