Reviews (588)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its significant boost in sales and customer satisfaction, noting increased average order values. They appreciate its user-friendly interface, ease of use, and customizable features that enhance shopping experiences, like automatic funnel creation. The app is also praised for its quick and responsive performance. Customer support is highlighted as quick and effective, with staff being notably helpful.

July 7, 2021

just terrible. The app doesnt work with its partner app bundle bear if you are using bundle discounts it just doesnt work support is terrible too!

Cali Tiger
Australia
2 days using the app
Conversion Bear replied July 11, 2021

Hi there,
Our tech team was able to trace the root cause of the issue you mentioned.
The issue is caused by leftover code of an app called Personizely. It's not related to ...

Edited April 1, 2020

Great App, but even more amazing the customer service! Well prepared, professional and creative! OK!

cphwineandolives
Denmark
About 2 hours using the app
Conversion Bear replied April 1, 2020

Thank you for the kind review sir 🤝 happy to help!

October 18, 2023

well done

Men & Women Fashion
United States
About 1 hour using the app
Conversion Bear replied November 1, 2023

Thank you for the review!

November 7, 2020

I would give this app negative stars if I could. I spent time meticulously setting up multiple funnels, customizing every detail, constantly checking the preview for accuracy and watching every single training video just to have the funnels not even work. I also went through every trouble shooting step to fix the error and it still did not work. Waste of time and effort, I prefer apps that ...

Qoi
United States
About 22 hours using the app
Conversion Bear replied November 8, 2020

👋
Another script in your storefront is blocking the app from showing - this one: spurit.global-2.x.min.js.

It seems to be leftover dead code in your theme.liquid file.

Once ...

July 21, 2021

Lynda is a legend. Highly capable and helped me out on a pressing timeline. Will test the prduct in the coming month's but from a customer service view, you won't find better!

Pure Candle Supplies Melbourne
Australia
40 minutes using the app
March 22, 2021

GOAT support. Like they went to the ends of the earth to help us out - couldn't ask for anything more.

AI Art House
Canada
37 minutes using the app
January 28, 2022

Great app! It is very easy to install, very easy to use, and works very well. Customer service is excellent.

SEROFlora - Live a Better, Healthier Life!
United States
29 minutes using the app
January 23, 2020

This is the third Upsell app I've tried, definitely keeping this one! Very user friendly. Easy to set up different funnels. Would recommend to people who want to increase their conversions and give their customers an incentive to buy. Can't wait to see the impact on my AOV. Loved the fact they kept it free.

Reggie Jewelry
Israel
6 minutes using the app
Conversion Bear replied January 23, 2020

Thank you so much for the lovely review! 🙏Highly appreciated. Lynda.

January 13, 2023

This app initially looked like it will fit the requirements we needed. There support is fast on live chat, however the reason I gave it a one star is that there support were not able to offer any customisation other than what you can edit in the admin panel.

I was told there is a CSS and JS box to add custom details, however if you do not know CSS and JS this is pointless. I was also told that ...

Yoga Studio Store
United Kingdom
About 2 hours using the app
Conversion Bear replied January 13, 2023

* This review is made by an account which used the app less than 80 minutes in total *

The merchant demanded that we develop specific new app features just for his account, ...

June 21, 2023

Absolutely HORRIBLE app. DO NOT TRUST the majority of these reviews as they are 100% paid.

- The support for this app is TERRIBLE. I spoke with Abuzar today and he is one of the worst reps I think I've spoken to with regards to Shopify Apps. He simply copied and pasted an article which didn't help, made a few statements, and then just disappeared. Incredibly incompetent.

- I couldn't even get ...

PetPal Place
United States
About 1 hour using the app
Conversion Bear replied June 22, 2023

Hi there,
I understand you had a conversation with our Abuzar yesterday and may have been frustrated due to Abuzar's connection issues, during which has was unable to respond ...