Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upsell and cross-sell strategies. They praise its user-friendly interface, customizable AI-driven product recommendations, and quick installation. The app is noted for creating professional-looking funnels and providing exceptional customer support, with quick and personalized assistance. Merchants appreciate the significant increase in average order values and the app's versatility and robust support.

June 21, 2023

Absolutely HORRIBLE app. DO NOT TRUST the majority of these reviews as they are 100% paid.

- The support for this app is TERRIBLE. I spoke with Abuzar today and he is one of the worst reps I think I've spoken to with regards to Shopify Apps. He simply copied and pasted an article which didn't help, made a few statements, and then just disappeared. Incredibly incompetent.

- I couldn't even get the app to work with my store and I tried everything. They also have a looooong list of apps (most of them I'm sure you are using) that don't work with Honeycomb, which typically means it's not coded very well.

I would recommend Zipify OCO over of this app. They have MUCH better support and an app that actually works.

PetPal Place
United States
About 1 hour using the app
Conversion Bear replied June 22, 2023

Hi there,
I understand you had a conversation with our Abuzar yesterday and may have been frustrated due to Abuzar's connection issues, during which has was unable to respond. We strive to offer our customers the best service we possibly can. Over 470 five-star reviews say it all.

I would like to reiterate that your claim of fake reviews is false. Conversion Bear has been active for over two years and our 120,000 merchants across 14 apps are testament to the success of our business. We will not risk this success by faking reviews - every single five-star review is a result of our hard work and great product.

I have personally taken the time to troubleshoot all the funnels on your account and have invested multiple hours to answer every question and address every concern you raised. Funnels are working as expected, as demonstrated during our conversations.

If you’re still not convinced that Honeycomb is the right solution for you, I’d be more than happy to use my expertise to help you find a use case where it could generate extra revenue - like it has done for many other Shopify-based businesses.

On a related note, we understand that not everything can go perfectly every time due to the extensive variety of Shopify themes and apps. That’s why we’re here to help you resolve any issues and ensure you are satisfied. We both know how important customer service is to running a business - I think that’s something on which we can agree.

Please don’t hesitate to reach out if you have any additional questions or concerns. Our team is here for you.

Jonathan
GM @ Conversion Bear

March 18, 2024

nice app! thank you

SATSUNSPORT
United States
4 minutes using the app
Conversion Bear replied March 28, 2024

Thank you! Please let us know if you need any assistance, the team is on standby and eager to help:) Happy selling!

July 21, 2021

Lynda is a legend. Highly capable and helped me out on a pressing timeline. Will test the prduct in the coming month's but from a customer service view, you won't find better!

Pure Candle Supplies Melbourne
Australia
40 minutes using the app
March 22, 2021

GOAT support. Like they went to the ends of the earth to help us out - couldn't ask for anything more.

AI Art House
Canada
37 minutes using the app
January 28, 2022

Great app! It is very easy to install, very easy to use, and works very well. Customer service is excellent.

SEROFlora - Live a Better, Healthier Life!
United States
29 minutes using the app
January 23, 2020

This is the third Upsell app I've tried, definitely keeping this one! Very user friendly. Easy to set up different funnels. Would recommend to people who want to increase their conversions and give their customers an incentive to buy. Can't wait to see the impact on my AOV. Loved the fact they kept it free.

Reggie Jewelry
Israel
6 minutes using the app
Conversion Bear replied January 23, 2020

Thank you so much for the lovely review! 🙏Highly appreciated. Lynda.

December 13, 2023

I will update this review when I have more data. Rightnow it looks very good.

16 BLKS
United States
4 minutes using the app
July 9, 2020

SO far so good! This app meets my expectations and Lynda was fast to respond and attentive to our needs. Looking forward to see how our conversions will increase with this app! Thanks!

THE PINEAPPLE EVERYTHING
Canada
July 29, 2024

Tienda Online de Productos de Orgonita
Spain
23 days using the app
May 18, 2024

Trending's Arena Beauty
United States
About 2 months using the app
Conversion Bear replied May 23, 2024

Thank you for your review, our team is here for anything you need!