Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, particularly noting team members like Aharon and Abuzar for their exceptional service. It is recognized for its user-friendly interface that makes creating upsell and cross-sell funnels straightforward, effectively enhancing sales and increasing average order values. The app integrates seamlessly with stores and offers robust customization options, allowing merchants to tailor features to their branding and customer needs. Additionally, its global support capabilities ensure effective service across various time zones and languages, making it a valuable tool for boosting sales and improving the shopping experience.

Edited April 22, 2020

So far Lynda did a fantastic job modifying my popup to match my stores aesthetics. It looks amazing. Can't wait to see how well this works for my upcoming virtual markets! Thank you

The Diana Tracy Collection
Canada
About 12 hours using the app
January 9, 2022

Thanks for the redesign, the ad looks great. Only just installed so yet to see how much it boosts sales.

ShootingStarCreations Shop
United Kingdom
About 11 hours using the app
February 29, 2020

I hope it works! But either way, thank you! Only critique the message chat button sometimes gets in the way when I was trying to setup a funnel. Maybe it could be just at the top?

Eye Zone Usa
United States
12 days using the app
Conversion Bear replied March 2, 2020

Hey 👋I hope the app would work well in your store. By now, Honeycomb has generated +$38K in upsells at zero cost.

Would definitely consider moving the chat button up. We did experiment with it in the past and found merchants had a harder time finding it and getting the help they need. Our number 1 concern is providing outstanding real time support for merchants - that's why it was important for us to keep the Chat button visible at all times.

Hoping to make your experience a 5 star one!
Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it.

As you're an entrepreneur yourself, I hope this resonates.

Best,
Lynda.

April 5, 2020

This is a great app and the support is awesome! I can't believe that it is for free, I recommend !!

Fairy Magic Chest & Anrusa Paris
France
About 8 hours using the app
Conversion Bear replied April 5, 2020

Thanks for the great review! cheers for more sales 🤞Lynda.

June 21, 2022

I'm using the free version just to start and see how it works. It seems great and I like how easy it is to set all the different funnels! Totally recommended.

Pollice di panda
Italy
About 7 hours using the app
November 20, 2021

I've just added it and it makes my offer at checkout look amazing! Thanks to Itai and Jonathan for great customer service. It's out of hours but I still received support.

Squirrl
Australia
About 3 hours using the app
August 9, 2023

Today was my 1st time to really dive into the app. Maria helped me in multiple areas and was very patient with my inexperience. That is SO appreciated! She did an excellent& detailed job of helping me through the hurdles. Very Happy with the app AND the service I received!

Embellished Whimzy
United States
About 2 hours using the app
Conversion Bear replied August 11, 2023

Thank you for leaving us a 5-star review! It's great to hear that Maria was able to help you in multiple areas and get your questions resolved. Thank you for the feedback!

Edited July 13, 2021

Amazing app that will help my business so much! I appreciate the excellent customer service as well.

My Fabulous Food
United States
About 2 hours using the app
July 7, 2021

just terrible. The app doesnt work with its partner app bundle bear if you are using bundle discounts it just doesnt work support is terrible too!

Cali Tiger
Australia
2 days using the app
Conversion Bear replied July 11, 2021

Hi there,
Our tech team was able to trace the root cause of the issue you mentioned.
The issue is caused by leftover code of an app called Personizely. It's not related to any of our apps script.

Bundle Bear and Honeycomb work perfectly together.

Honeycomb is ranked as a top 3 upsell app in Shopify and is powering over 10,000 stores (including a few household brands).

We deliver best in class support and are eager to solve any issue our customers face - big or small.

353 five star reviews will vouch for that.

As the app generated over $50,000,000 for our customers, I'm sure it can increase Cali Tiger's revenue as well.

Our team is at your service.

Jonathan.
Founder @ Conversion Bear

Edited April 1, 2020

Great App, but even more amazing the customer service! Well prepared, professional and creative! OK!

cphwineandolives
Denmark
About 2 hours using the app
Conversion Bear replied April 1, 2020

Thank you for the kind review sir 🤝 happy to help!