Reviews (573)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It offers seamless integration with Shopify and WooCommerce, boosting business efficiency and simplifying management. The platform is recognized for its fast shipping, effective order fulfillment, and user-friendly interface suitable for all experience levels. Additionally, it provides quality product sourcing, custom packaging, and branding options, helping merchants enhance their brand identity. The app's cost-effective pricing structure, with no monthly fees, also contributes to increased business profitability. Merchants recommend it for its reliability and positive impact on business growth and customer satisfaction.

May 25, 2022

I have been using Hypersku for a while now, and I can say that is one of the best shipping/fulfilment/ agent companies I have used and I am using, good communication with my agent via whats app and really good and fast shipping options! I really recommend them!

THE GOI
United Kingdom
9 months using the app
etailerhub replied August 18, 2022

Hello THE GOI, Thank you so much for your recommendation and praise!
We appreciate that! We are Looking forward to a long-term relationship with you too! We hope your business is going very well! And we are glad to be of assistance! All the best!

July 19, 2023

HIGHLY RECOMMENDED !

We have been working with Jayden and Aurora for quite some time now and i gotta say that it has been fantastic, response time is super fast, reliable and efficient.
The guys are taking full responsibility and proudly leading their service to a high standard of co operation.

Again, Highly recommended.

Roogz
United Kingdom
9 months using the app
February 19, 2023

I have been working with them for over 6 months. Support is always in touch. Moreover, leaders are also responsible. The only negative is that they do not have delivery to all countries. So I have to use the second application.

DENTIPHOTO.COM
Estonia
9 months using the app
etailerhub replied February 19, 2023

Thank you for taking the time to leave us feedback, DENTIPHOTO.COM. It gives us much pleasure to know that you had a great experience with our App and that your dedicated agents were able to provide you with the assistance you need promptly. We are always striving to provide the best experience for our customers and please expect more logistics options to open up in the future. Don't hesitate to contact your agent and give us more feedback! - Victoria from HyperSKU

July 19, 2022

I would really recommend this company. They are very responsive, cooperate with our business & making sure everything regarding supply is organized & fixed!

Esos
Netherlands
9 months using the app
etailerhub replied August 18, 2022

Hello Esos, thank you so much for your feedback! The team really appreciates your recognition. And thanks for making HyperSKU a part of your business. We will continuously make contributions to Esos, and may Esos become a more powerful global brand for every hobby and lifestyle.

We will keep improving and offering you professional services in the future. We wish you all the best with your business journey.

Edited March 15, 2023

my agent is helpful(jiana), but the only con is they don't ship on weekend, and sometime the shipping fee is high

smirkland
Hong Kong SAR
9 months using the app
etailerhub replied March 15, 2023

Hi, smirkland
We’re so grateful that you took the time to share your feedback. Glad to know that Jiana was able to help you with your inquiry. Regarding the shipping time, we will try out best to process your orders in time. It's recommended to place your orders a few days ahead of the weekend to speed up the fulfillment process.
HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again! - Victoria from HyperSKU

November 12, 2023

HyperSKU is just wonderful, We've worked with Hilary for 2 weeks now and the process is very smooth. From sourcing to fulfilling, they do everything!

Sparkle Spree Shop
Canada
8 months using the app
etailerhub replied March 8, 2024

Hi Sparkle Spree Shop,

Thank you for the wonderful review! We're happy to hear that your experience with HyperSKU has been smooth and efficient. We pride ourselves on providing a comprehensive solution from sourcing to fulfillment, taking the burden off your shoulders.

We appreciate you taking the time to share your feedback. Should you have any questions or require further assistance, please don't hesitate to reach out. We look forward to continuing to be your trusted partner.

Sincerely,

HyperSKU Team

October 17, 2023

From the beginning of my working relationship with Hypersku, they have always been extremely helpful, timely with their communication and friendly to answer any questions I had. Jiana, who has been with me every step of the way has always given amazing customer service, been supportive beyond what's expected and has become even a friend. Lizzie, who I have started working with recently is also incredibly professional and helpful and has overdelivered with any questions I have had. Looking forward to the future!

HEYBUDDY
Australia
8 months using the app
Edited July 7, 2023

I moved to HyperSku for my fulfilment and I'm definitely glad I did. Communication/support has been great (Howard has been awesome). On top of that their prices are better than others and they'll communicate with suppliers directly to source your product and get you a good deal. The app also does everything you'd expect and I haven't had any issues with it.

Aethon Store
Australia
8 months using the app
etailerhub replied July 17, 2023

Dear Aethon Store,
Thank you for your positive feedback regarding our services at HyperSKU. We greatly appreciate your kind words about our support team, especially Howard. We strive to offer competitive prices and provide direct communication with suppliers to ensure a smooth sourcing process.

We're thrilled to have you as a satisfied customer, and we'll continue working hard to meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us.

Thank you for choosing HyperSKU for your dropshipping business.

HyperSKU team

May 30, 2022

Great app and really helpful support:) Special thanks to Nieves and Jarvan for providing awesome support for our dropshipping business

MarktDeals
Germany
8 months using the app
etailerhub replied August 19, 2022

Hello MarktDeals, Thank you so much for your recommendation and praise!
We appreciate that!
We are Looking forward to a long-term relationship with your company!
We hope your business is going very well!
And we are glad to be of assistance! All the best!

June 27, 2023

This platform brings me convenience, saves the trouble of handling goods, and gives me a good experience. I will use Hypersku to help my small business deal with these troublesome jobs in the future.

nuanced
Hong Kong SAR
8 months using the app