Reviews (589)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

June 10, 2022

Very good service :-) I can highly recommend!
Orders are processed quickly and if there is ever a problem is taken care of quickly!

vitalRücken
Germany
7 months using the app
etailerhub replied August 18, 2022

Hello vitalRücken, thank you very much for the feedback; we are so glad to know that you are happy with our services. It's truly our pleasure to be a part of your business! We will continue to offer high-standard services; thanks again!

October 9, 2023

Hyper Sku has been an excellent drop shipping partner. Their customer service is second to none. Their pricing, processing and shipping times are excellent and I’d highly recommend them!

Dee's R Deals
United States
7 months using the app
May 31, 2023

I am curently working with HyperSKU, and they were outstanding. Excellent communication, prompt assistance, valuable tips. Highly recommend them!

Trozilo
Netherlands
7 months using the app
etailerhub replied June 1, 2023

Dear Trozilo,

Thank you for your kind words and for choosing to work with HyperSKU. We greatly appreciate your feedback and are thrilled to hear that your experience with us was outstanding.

We continuously work towards providing valuable insights and advice to optimize your business operations. Thank you for recommending HyperSKU. Your trust and support mean a great deal to us.

If you have any further inquiries or require additional assistance, please do not hesitate to reach out to our dedicated team. We are here to help you.

Best regards,

May 7, 2023

Highly recommended, excellent customer service and any problem is just a message away. Platform is easy to navigate and 99% turn key integration!

Love Happy Pets
United States
6 months using the app
etailerhub replied May 8, 2023

Hi Love Happy Pets,
Thank you for your kind words about our company, we are delighted to hear that you appreciate our top-notch service. At HyperSKU, we strive to provide our customers with the best possible experience, and we are glad that our service has made us stand apart from the rest.

If you ever encounter any issues, please do not hesitate to reach out to your dedicated agent, and we will be more than happy to assist you in any way we can. We value your feedback and look forward to continuing to serve you with the highest level of service!
- Victoria from HyperSKU

March 23, 2023

I’m very happily working with HyperSKU. Even though the time difference is big, we still have fast and good communication. The employees are very kind, active and helpful. Definitely recommend!

Zivena
Netherlands
6 months using the app
etailerhub replied March 23, 2023

Hi, Zivena

We’re so grateful that you took the time to share your feedback!
It gives us much pleasure to know that you enjoyed using our service and that our dedicated team was able to provide you with the assistance you need in a timely manner.
HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to serving you again!

- Victoria from HyperSKU

October 20, 2023

I've been dropshipping for many years and I've tested many different companies but none of them have the service and efficiency of HyperSKU. They are fast, accurate and always there for you if any problem arises. HIGHLY RECOMMENDED!

sharkbatte
Italy
6 months using the app
Edited May 25, 2020

Great App! I would definitely recommend it!

- Great customer service. Fast response.
- Good products and stock.
- Easy & convenient bulk options.
- Normal & fast delivery options.
- Good & easy refund policy.
- Good and clear notification system

I updated my review from 4 to 5 stars because Hypersku delivered what they promised.
Keep up the good work!

SA Multi Company
Netherlands
6 months using the app
etailerhub replied May 25, 2020

Dear SA Multi Company,
thanks for your honest and unbiased review! the shipping capacity and efficiency are impacted by COVID-19 a lot, as commercial flights dropped 90+% and local mail service restricts service. This is a global impact caused by many factors though HyperSKU has been working hard to ship merchants' parcels out and make sure they deliver. We believe the situation is getting better as we've lowered shipping fee two weeks ago and will do so soon. I do think the features you suggest improve are interesting - please do feel free to talk to your account manager about them. Wish you the best and success!
-Annabel from HyperSKU

September 29, 2023

great app. and great support

PawsLoveThis
Germany
6 months using the app
February 6, 2020

You know what?
The this is the best company of suppliers in china
you will find all products and ship them so fast in 5 to 7 days to USA with a very low price like price of epacket and better

if you didn't use this app you will regret

The kind Shop
United Kingdom
6 months using the app
October 20, 2023

I have registered and used HyperSKU for a while, i learned about HyperSKU on the recommendation of my friend, their website is very neat and clear.
After reading some good reviews of the APP, I was very interested, so I signed up and connected my store to HyperSKU.
Surprisingly, when their sales contacted me, they started a very professional business negotiation, i was very happy because they always can answer my questions quickly and I got a satisfactory quotation, i learned that they have a very fast logistics to reach Israel, i was more interested and started working with them.
My clients are also very satisfied with the services i provide them, and it can be said that our cooperation has been a success.
They also have a support team and an account manager team that can help me better customize my own brand projects and help me better manage order issues. I'm really lucky, aren't I?
I will continue to use HyperSKU as my supplier, I believe I can open another store soon, thanks for meeting HyperSKU!

DOMENIX
Israel
6 months using the app
etailerhub replied January 9, 2024

Hi Domenix,

Thank you for sharing your positive experience with HyperSKU! 🌟 We're delighted to hear that you discovered us through a friend's recommendation and that your journey with HyperSKU has been a success.

It's fantastic to know that our website's neat and clear layout caught your attention, and your decision to sign up after reading good reviews is truly appreciated.

We're thrilled that our sales team engaged in a professional negotiation, providing quick responses to your inquiries and offering a satisfactory quotation. Fast logistics to Israel is indeed a key aspect of our commitment to efficient service.

Thank you for choosing HyperSKU, and we look forward to being a part of your future successes.

Best regards,

HyperSKU Team