Reviews (665)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly interface and seamless integration of this dropshipping app, highlighting its positive impact on operational efficiency. They value the exceptional customer support and the availability of dedicated personal agents for their professionalism and responsiveness. Features like efficient order fulfillment, reliable warehousing, and options for custom branding and high-quality product sourcing are also praised, enhancing customer satisfaction and facilitating ...

April 25, 2021

It wont import my products or anything from my store after i connected it, the sourcing page is down, it's like its a blank website that doesnt even work, I really wanted to use this, if someone can help me and show me that this is legit then i will definitely change my mind

Urban Traveler
United States
2 months using the app
etailerhub replied May 12, 2021

Hi Urban Traveler, our apologies that you had unpleasant experience with HyperSKU's interface. I believe there were network issues as the system has been working just fine ...

June 9, 2022

I tried this app/service and placed a sample order just to see how they would perform. The order arrived in good shape, but nowhere near the 5-8 business days as they promised. I get constant communication from Howard, my agent, which is great, but he was unable to resolve the couple of issues I voiced, which were very high shipping prices and an item that I am unable to delete from my store (an ...

The Knickknack Shack by Darthside LLC
United States
About 2 months using the app
etailerhub replied August 18, 2022

Hello Knickknack, thank you so much for taking your time and leaving us the review; we feel sincerely sorry for letting you down.
Our team has been working on bringing more ...

Edited August 14, 2020

Hello, based on your response this is my updated review. ok, I will give this that your platform might not be 100% when it comes to inventory because of the large stock which btw is highly unreliable because we cant keep refunding our customers. But I guess that's a hazard for dropshipping.
When it comes to contacting your helpdesk/staff its a nightmare. I had asked a question on Aug 09 and then ...

Angels Kart
Canada
28 days using the app
etailerhub replied August 13, 2020

Hi Angels Kart, thanks for taking time to leave a review. HyperSKU do keep a huge online catalog for your choice. Seems you might misunderstood our business model. The ...

Edited June 10, 2021

This app is poor, I requested them to source a bracelet for me, that was agreed, i then went to pay via PayPal my money was taken then 6 days later i was refunded with no explanation, i have now disappointed my customer having to cancel with them. Don't waste your time with this app, i can think of better alternatives.

The Charming Jewellery Store
United Kingdom
18 days using the app
January 3, 2023

Terrible support. Order never arrived and did not get refunded yet even though I requested almost 2 weeks ago.

Your Vanity
United States
14 days using the app
etailerhub replied January 3, 2023

Hi Your Vanity, we appreciate your valuable feedback!

We want you to know that we heard you, and we will try our best in assisting with your inquiries. HyperSKU offers a ...

Edited October 14, 2021

Terrible experience. those who believe time is money - do not touch this app at all ..i am deleting for the second time. people might ask why i did install second time ..just because of one of the customer support agent not to name sent many emails to help me ship my products. it is honest review..so its upto you guys. ****************** Replying to your comment- those are not authentic stuff.. ...

EssentialsOnEarth
Australia
13 days using the app
etailerhub replied October 14, 2021

Hi EssentialsOnEarth, my apologies that you had a negative experience with HyperSKU! The products you asked for fulfillment are intellectual property products (Peppa Pig and ...

April 14, 2020

We installed this app to allow possible matches with our supplier products when they are sold out and for quick shipping times as they promise you. However the very first product we requested to source which was available and purchased ended up not being available. We were later told they couldn't source 1 item at a time and wanted 500 MOQ (minimum order quantity) which is ridiculous since that's ...

WickyDeez
United States
8 days using the app
etailerhub replied April 16, 2020

Hi WickyDeez,
I’m sorry that you had unpleasant experience. We see that you were looking for N95 masks without MOQ and had questions about HyperSKU’s features. HyperSKU App ...

December 13, 2023

This was by far my worst business decision yet. I'm fairly new to dropshipping, but not business and the way these people do business is super shady. I ordered products over a month ago that I never received, because THEY shipped it in an oversized box and it was returned to sender. Rookie mistake for a so-called logistics company and then refused to refund me or express ship it. They simply ...

The Side Chick Shop
United States
7 days using the app
etailerhub replied January 18, 2024

Dear The Side Chick Shop,

We sincerely apologize for the challenges you've faced, and we appreciate your candid feedback. It's disheartening to hear about your negative ...

July 24, 2024

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HESS Goods
Australia
2 minutes using the app
etailerhub replied July 30, 2024

Hi there,

Thank you for sharing your experience with us. We always strive to provide excellent service to our customers. 😊

If you have any further questions or need ...

November 1, 2023

Hypersku is highly recommended by my course instructor. Though I am still a beginner to work with Hypersku team, I have felt their ability and efficiency. Before working with Hypersku team, I was so worry about the sourcing of products, the negotiation with suppliers, packing, logistics, delivery, storage, advertisement and customer service..... All these aspects cost me a lot and spent much of ...

Smartbuyingstore
Hong Kong SAR
About 3 hours using the app