Reviews (569)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

May 7, 2024

Solo puedo recomendar esta aplicación porque realmente el soporte técnico es muy atento y me han ayudado a buscar una solución para mi sitio web. ¡Muchísimas gracias!

FLiPO EyeWear
Spain
1 day using the app
Identixweb Limited replied May 17, 2024

Thank you very much for your recommendation! We're glad to hear that our tech support was able to help you find a solution for your website. We really appreciate your comment!

January 9, 2024

Deze app biedt zeer veel mogelijkheden voor cross-selling & upselling.
Ook de service is zeer goed. Vragen worden zowel via de chat als via een korte video call heel snel opgelost door Manoj en zijn team.

Q Padel Shop
Belgium
10 months using the app
Identixweb Limited replied January 29, 2024

Thank you for your kind words and positive review!
➝ We are thrilled to hear that our app has been valuable and versatile for your cross-selling and upselling needs.
➝ It brings us great joy to know that you received prompt and effective support from Manoj and his team through chat and video call.
➝ Your feedback and satisfaction mean a lot to us, and we hope that you continue to enjoy using our app and all its features.

April 10, 2024

Support très rapide et qui a solutionné mon problème très rapidement.

Mme Green
France
13 days using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems.
Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

December 5, 2023

Muy buena aplicación, ayuda bastante a mejorar el AOV.

Buen soporte también, te ayudan en todo momento.

Rose Hill
Spain
3 months using the app
Identixweb Limited replied December 27, 2023

Thank you for your kind words!
We're delighted to hear that our app is helping improve your AOV. We strive to provide excellent support and are here to assist you at all times.
If you have any further questions or need assistance, feel free to reach out.

April 30, 2021

This App is amazing and simply a must have!!! It has gotten me so many extra sales in my business! Love It!!!

Iamtheinnovator.com
United States
Over 3 years using the app
Identixweb Limited replied May 3, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

April 14, 2022

Très bonne application. Je vous la recommande pour votre boutique en ligne, facile d'utilisation. Le service en ligne est très réactif et répond rapidement à vos questions.

Modjo Cosmetics
France
Over 3 years using the app
Identixweb Limited replied April 15, 2022

Thank you so much for the review!!!😍😍😍
Best wishes to you from iCart team...🤞

October 29, 2020

I love this app! The display is a seamless fit to my store and it's a fraction of the price than having to upgrade or rebuild on a template that offers sidecart functionality. I also get lots of upsells by offering incart discounts and my customers respond very positively to that. Win win!

Simply Granola
South Africa
Over 3 years using the app
Identixweb Limited replied November 10, 2020

Thanks for your valuable feedback.

October 5, 2021

Already use this app and it woks great! A lot of sale come from Icart Drawer. Good costumer support. easy to use and a lot of options

Man's Set
United Kingdom
Over 3 years using the app
Identixweb Limited replied October 5, 2021

We are so grateful for your words...Thank you so much for your review buddy! Increase your AOV with iCart🔥🔥🔥

Cheers,
iDentixweb

May 21, 2021

This app is very helpful and customisable. I had an issue but after speaking to the customer service team it was resolved in 24 hours.

Face Halo
Australia
Over 3 years using the app
Identixweb Limited replied May 21, 2021

Hey Hanna!!! Thank you very much for your feedback....🙌🙌🙌 Yes, our support team is quite aggressive to help.🤣

Edited April 8, 2024

Excelente atendimento, me ajudou a resolver um problemão

Tinas Fashion Shop
United States
Over 3 years using the app
Identixweb Limited replied April 13, 2023

Hello 👋🏻 there, I hope you are doing well. A customer like you means a lot to us. As you have shown in your review that you were not getting the option of live chat. We are deeply ashamed of that.

Before this review, you haven't contacted us about the issue and directly wrote your review.

At the moment we are seeing your talk through our team and they are helping you completely. As I can see they tried to help you by meeting also but for some reason you did not attend the meeting.

Don't worry, they will help you with your all queries!