Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reliable upselling features and volume discounts. Many commend the customer support team for their professionalism and quick problem-solving. Merchants report an increase in average order value and improved automated workflows after using the app. It's suitable for all business sizes and particularly recommended for new Shopify stores. The app positively impacts cart conversion funnels and introduces new products via its Side Cart feature.

January 13, 2023

great app! I found this side/slide cart to work the best out of the many I tried. 5-6 possibly, and now wish I had found this app first and saved myself so much time. I had one issue with this app which was the fonts were limited and it was slightly affecting the overall feel of the website. Just thought to write to the team and ask if they could change the font to match my store font and they responded back very quickly and had it done also very quickly. Main delay was on me in responding back. Highly recommend this app and I think its a must have for new shopify stores as it greatly enhances the store to feel more up to par against the competition.

sebastco
Sri Lanka
4 months using the app
Identixweb Private Limited replied January 16, 2023

Thank you 🙏🏻 for the review 😍, keep enjoying the app......👍🏻👍🏻

January 19, 2023

Great app to customize your cart. A lot of features and customization options, and quite easy to use (appreciate that the interface looks exactly like the Shopify website editor, which I'm already familiar with). I only needed minimal help from customer support, and they walked me through it step by step via google meet; they even did some CSS work for me as we were on the phone. Highly recommend!

SaltyCali
United States
6 months using the app
Identixweb Private Limited replied January 23, 2023

Thank you 🙏🏻 very much for your appreciation, Virginia! 😍

July 19, 2023

The app does exactly what it says, which is great. However, what really sets this apart is the high level of support received from the team. When setting up we have wanted certain elements to be explained so we can tailor to do what we require. The team are always on hand via email or a zoom call to offer assistance. The app has also improved conversions and sales. Great find and look forward to working together for a long time.

IMP & MAKER
United Kingdom
16 days using the app
Identixweb Private Limited replied July 24, 2023

Thank you 🙏🏻 so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our app has met your expectations and is fulfilling its promises effectively. 🥰😍
➝ We take pride in providing top-notch customer support, and we're delighted to know that you've had a positive experience with our team. We understand the importance of having clear explanations and tailored assistance during the setup process, and we're committed to being readily available through email or Zoom calls to address any queries you may have. 🎉🎊
➝ It's fantastic to hear that our app has had a positive impact on your conversions and sales. Helping businesses thrive is our ultimate goal, and your success story truly motivates us to keep delivering the best service. 🚀🚀
➝ We genuinely value your partnership and are excited about the prospect of working together for a long time. 🎊🎉

October 13, 2022

I used this app for my client store, It solved my problem in 5 minutes honestly. Basically, when I click on the add to cart button it takes me to the cart page but that's not what I want, I want to open the drawer and this app did exactly the same.

Debux
Australia
4 days using the app
Identixweb Private Limited replied October 13, 2022

Thank you so much for the review!!!😍

June 27, 2023

Beautiful app with all the features that you need. Also great support. Someone was there at any time that I needed help and guided me through everything. Completely dummy proof. It was a great pleasure to be guided by Manoj from the support team who did all the tiny customizations that I needed. More than happy. Now everything is f**** perfect!

Sorewo
Germany
About 1 month using the app
Identixweb Private Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the wonderful feedback!
We're delighted that our app has met your expectations with its beautiful design and comprehensive features. We take pride in providing great support, and Manoj from our team is thrilled to have assisted you with all the customizations you required.
We're glad you found the experience user-friendly and are thrilled to know that everything is now working perfectly for you. Your satisfaction is our top priority!" 😊

August 1, 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Spain
1 day using the app
Identixweb Private Limited replied August 2, 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
About 1 month using the app
Identixweb Private Limited replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰

June 30, 2023

The app is simply amazing, it works in a million ways, it's fast, reliable and extremely customizable. Hemadri is part of the support team and if you ever need any hand holding he is always there, minutes away with a solution guaranteed!
I'll say this is my favorite app in terms of revenue generation that I've ever had.
A must have.

Avanchy Sustainable Baby Dishware
United States
3 months using the app
Identixweb Private Limited replied June 30, 2023

Thank you for the incredible review!
We're thrilled to hear that you find our app amazing and versatile. Its speed, reliability, and high level of customization are key features we strive to provide. We're proud to have Hemadri on our support team, always ready to provide prompt assistance and guaranteed solutions. It's an honor to be your favorite app for revenue generation. We appreciate your support and look forward to continuing to meet your expectations.

August 30, 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapore
27 days using the app
Identixweb Private Limited replied September 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

March 31, 2023

We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it. and their customer support is fabulous.

Masculn
India
11 months using the app
Identixweb Private Limited replied April 4, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.