Reviews (569)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

February 24, 2023

The customer service of iCart is phenomenal! They're very fast and quickly understand and address any concerns. The app itself is also extremely helpful and has massively helped our conversions!!

Seek Space
Philippines
Over 2 years using the app
Identixweb Limited replied February 27, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍

April 7, 2022

Muy fácil de instalar y configurar. Justo pude hacer lo que necesitaba: upselling y descuentos en el carrito según el valor de compra
El servicio al cliente es rápido y efectivo!

We are the new society
Spain
Over 2 years using the app
Identixweb Limited replied April 7, 2022

Thank you so much for the review!!😍 Best wishes to you from iCart team✌

September 19, 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
United States
Over 2 years using the app
Identixweb Limited replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

August 23, 2021

Super application qui est très fonctionnel, le service client très réactif et professionnel. je recommande fortement

LABAIEBOX Lyon "Miraculine"
United States
About 2 years using the app
Identixweb Limited replied August 23, 2021

Thank you very much for your feedback buddy.....🥰🥰 BOOST your AOV with iCart!!!!❤️‍❤️‍🔥

Best Wishes from iDentixweb!!🥳

July 6, 2021

iCart app is amazing, makes my shop more profesional and specialy auto upsell when someone add to cart. A little bit delay but its fine, support is top. Recommended you all

Northernhood
Vietnam
About 2 years using the app
Identixweb Limited replied July 6, 2021

Thank you very much for the review buddy❤❤❤ Increase your AOV with iCart...

Best wishes to you from iDentixweb!!!!

March 22, 2023

Extremely detailed app yet so easy to navigate. Features everything I need and more. On top of that, support is so quick, friendly and easy to talk to. Thanks Manoj for your kind help!

Beigee
Australia
About 2 years using the app
Identixweb Limited replied March 22, 2023

Thank you 🙏🏻 so much Aisha for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

September 26, 2020

I have yet to use this app in action, but the design option and the intent of the app is amazing. I had a problem with implementing the app but the customer support helped me with a lot of my problems and questions and now it seem to work flawlessly! It will most definitely increase my average cart amount

VERA
Sweden
About 2 years using the app
Identixweb Limited replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

July 29, 2022

Support was extremely quick at helping with getting this working with our theme's drawer cart and also with another upsell app's function from the product page. Very happy with it and thank you so much.

Babos
United States
About 2 years using the app
Identixweb Limited replied August 3, 2022

Thank you so much for the review...🤗🤗🥰🥰 Best wishes to you from the iCart team...

Edited March 7, 2023

Support is very helpful anytime we have questions or concerns! We've been using the app for almost a year now and it has been helping our customers greatly. We reduced the amount of customer service emails we get.

Agridime
United States
About 2 years using the app
Identixweb Limited replied March 10, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

August 11, 2021

Great app for any store to have! The support team is also very responsive and helpful when you need them!

MellyLimited
Ireland
About 2 years using the app
Identixweb Limited replied August 12, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

Best wishes to you from iDentixweb!!! BOOST your AOV...🙌🏻