Reviews (583)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant increase in average order value due to effective upselling and discount features, with some noting up to a 30% rise in revenue. They praise the app for reducing cart abandonment and enhancing the shopping experience through customizable options like pop-up carts and recommendation engines. The ease of setup and integration, along with responsive support, are also highly valued.

February 8, 2022

So far the app seems to be working well but I'm yet to test properly. Customer Service has been fantastic though and every issue has been addressed

Oliver Co. London
United Kingdom
9 months using the app
March 27, 2024

5/5 App and integration, 5/5 support

I give 4 stars because there are some conflicts with my theme that I've had to work around, which I wouldn't know who to blame for.

Eldritch Skies
United Kingdom
8 months using the app
Identixweb Limited replied April 29, 2024

We're glad to hear you rate our app and integration highly! We're sorry to hear about the conflicts with your theme, though. We're here to help troubleshoot any issues you ...

December 23, 2020

App is a great idea and the support is awesome but i removed the app after getting my first bill in and when i ran a profit loss it was not viable for me to continue using this app. The Bill was just to high to justify the ongoing costs, if the developer was to decide to do a fixed fee pricing model i would be back. As a dropshipper my profit margin is not the best so having a cost this high is ...

All Stock Shop
United Kingdom
6 months using the app
October 31, 2022

Used the app for the sliding cart feature! Works amazing and the support is too prompt and amazing! Loving it!

Glee & Glint
India
6 months using the app
Identixweb Limited replied October 31, 2022

Thank you for your feedback! :)

April 16, 2021

I am really glad I found this app. I am hoping that it helps capture some abandoned carts. They dont have a chat during USA hours but I am thankful that I caught them on chat during my midnight hours. That was very helpful!!

The Plant Shanty
United States
4 months using the app
Identixweb Limited replied April 16, 2021

Thank you very much for your feedback! We really appreciate you taking the time out to share your experience with us.

June 7, 2021

We are using the app for a month and found amazing upselling techniques. I would advise you to work on making it more dynamic like using drag and drop functionality and the ability to shift sections accordingly as well.

LAMAV
Australia
4 months using the app
Identixweb Limited replied June 8, 2021

Hey Khushboo!!!👋 Thanks for writing your valuable feedback.....🙏🙏 We have the functionality in our app which you have suggested!! Please check your inbox we have sent you an ...

January 27, 2021

The iCart app helps me show extra products, discounts and also gives me the ability to show payment methods and important messages while checkout. Togerher with a live chat is an important tool to convert higher and help you in the checkout process.

PITOT Watches
Denmark
4 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 20, 2023

Consigliata: a mio avviso, miglior rapporto qualità-prezzo rispetto alle altre applicazioni simili.
Non lascio la quinta stella per qualche piccolo bug qua e là.
Cinque stelle al servizio clienti e ad Hemadri che ha risolto un grosso problema nel codice del tema anche se non era causato da questa applicazione!
Shopify se n'era totalmente lavato le mani...

Emiliano Toso
Italy
4 months using the app
Identixweb Limited replied February 21, 2023

Thank you 🙏🏻 for your honest words, Niccolo! Our team will be always there for your help!

September 23, 2022

Very helpful & quick customer customer support. I had an increase of sales of a companion low cost product. It would pay to add app to a copy of your live theme first to understand how it works. It was too easy to add a global discount on all sales ( buy in next xx mins) by not knowing how it worked

Foot Forward Shoes
New Zealand
2 months using the app
Identixweb Limited replied September 26, 2022

Thank you so much for your feedback!! 🥰

January 27, 2023

Good technical support. Missing some customization features, such as placement of certain things etc.

ellatu
United States
2 months using the app
Identixweb Limited replied February 1, 2023

Thank you for the review, Mark! 🙏🏻