Reviews (581)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant increase in average order value due to effective upselling and discount features, with some noting up to a 30% rise in revenue. They praise the app for reducing cart abandonment and enhancing the shopping experience through customizable options like pop-up carts and recommendation engines. The ease of setup and integration, along with responsive support, are also highly valued.

January 29, 2025

good

TEACURRY
India
Over 2 years using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! 😊 We're glad you had a good experience. Let us know if you need any assistance! 🚀

January 28, 2025

good

TEACURRY
India
About 2 years using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! We're glad you had a good experience. Let us know if there's anything we can do for you! 😊

November 26, 2024

Very quick and efficient customer support.

POOLITO
Italy
9 months using the app
Identixweb Limited replied December 3, 2024

Thank you for your feedback! We're delighted to hear that you found our customer support quick and efficient. We're always here to help!

January 21, 2025

very good app

COFFEECURRY
India
3 months using the app
Identixweb Limited replied January 27, 2025

Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying the app. If you have any feedback, suggestions, or need assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible!

January 29, 2025

good

Ivory Natural
India
About 1 year using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! 😊 We're glad you had a good experience. Let us know if you need any assistance! 🚀

September 18, 2024

Highly Recommended Shopify App for Enhanced Cart and Discounts Features

I wanted to take a moment to express my satisfaction with your application, which has exceeded my expectations for managing my online store. The app includes essential features, such as the pop-up cart, which is extremely important to ensure that visitors don’t forget about their orders. Sometimes, a cart can be easily overlooked, but with this application, the cart stays visible and accessible, ensuring no order is left behind.

Additionally, the app offers a dynamic discount bar, which displays any active discounts in my Shopify store. Whether they are set up within Shopify or directly through your app, they are automatically applied, making it incredibly easy for me to configure different types of promotions such as percentage discounts, free products, or other incentives.

One of the features that has really impressed me is the app's ability to recommend additional discounted products directly in the cart. This greatly encourages customers to add more items to their order, which I believe will significantly increase my average order value.

While I did initially encounter an issue when checking out, where an error appeared during the process, your technical support team was outstanding. Despite my delayed response and lack of immediate attention to the issue, your team remained persistent and committed to resolving it. With just a simple screenshot from my side, your team was able to identify and fix the issue. Now, the app works flawlessly.

Given my experience, I highly recommend this application for its exceptional functionality and the dedication of your support team. It truly helps reduce cart abandonment and enhances the overall shopping experience.

Thank you once again for your support and for providing such a valuable tool.

Best regards,
Manuel Álvarez
Versatile Fashion Store

Versatile fashion store
United States
5 months using the app
Identixweb Limited replied September 20, 2024

Thank you so much, Manuel!
We're thrilled to hear that our app has enhanced your store's functionality and helped improve your customer experience. It's great to know the pop-up cart, discount bar, and product recommendations have been useful for you.
We appreciate your patience during the checkout issue, and we're glad our support team could assist. We're here if you need anything else!

October 18, 2024

App has worked well for us.

Better Boat
United States
Over 2 years using the app
Identixweb Limited replied October 23, 2024

Thank you for your feedback! We're glad to hear the app is working well for you. If you need any assistance, feel free to reach out!

October 7, 2024

Fantastic app! It’s easy to use and has improved our cart functionality significantly. The support team is super responsive and always quick to help with any issues. Highly recommend!

Uniikone
United Arab Emirates
4 months using the app
Identixweb Limited replied October 23, 2024

Thank you for the fantastic review! We're thrilled to hear the app has improved your cart functionality and that you've had a great experience with our support team. We appreciate your recommendation!

November 20, 2024

Very helpful customer support

Wanddo
Egypt
About 1 month using the app
Identixweb Limited replied December 3, 2024

Thank you for your kind words! We're delighted to hear that our customer support was helpful. We're always here to assist you whenever you need us!

October 10, 2024

quick response.

Our store has increased at least 10% sales because of the bundles and upsell function.

Thanks for the app team coopeartion and good solution for app conflicts.

SVAKOM
Hong Kong SAR
26 days using the app
Identixweb Limited replied October 23, 2024

Thank you for the great feedback! We're glad to hear the bundles and upsell function have boosted your sales by 10%. We appreciate your patience with the app conflicts and are happy we could provide a solution!