Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

January 3, 2024

ICart has been a great app for upselling and has phenomenal customer support !

Just Relax
United States
11 days using the app
Identixweb Limited replied January 29, 2024

Thank you for taking the time to provide us with your review.
➝ We are thrilled to hear that iCart has been an effective application for upselling and that you have received exceptional customer support from our team.
➝ Your feedback is greatly valued, and we sincerely appreciate your business.
➝ We trust that you will continue to enjoy using iCart and all of its advantageous features. 🙇🏼‍♂️🙏🏻

April 16, 2024

Super application ! elle est très utile pour le panier de la boutique et surtout permet d'avoir un slide cart ainsi que le panier pleine page ! Le service client est très réactif problème réglé en moins d'une heure, suite à une erreur dans mon code css. JE RECOMMANDE !! :)

Skin Cloud
France
4 minutes using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems. Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

November 22, 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
United States
4 days using the app
Identixweb Limited replied December 27, 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

November 20, 2023

Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!

Ry & Pen
Canada
5 days using the app
Identixweb Limited replied December 27, 2023

We're thrilled to hear you're very happy with iCart!
It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow.
Thanks for choosing the iCart team!

November 20, 2023

We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .

The Health Place
Nigeria
2 days using the app
Identixweb Limited replied December 27, 2023

Thank you for sharing your experience!
We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service.
Feel free to reach out if you have any further questions.

April 10, 2024

Support très rapide et qui a solutionné mon problème très rapidement.

Mme Green
France
13 days using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems.
Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

October 27, 2023

Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.

Ór Jewellery
Ireland
Almost 3 years using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙏🏻🙇🏼‍♂️ for your helpful review. 🥰😍
➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊
➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎
➝ We hope you enjoy using our app and its features. 🙌🏻🎊

November 2, 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
United Kingdom
Over 1 year using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

November 23, 2023

Manoj prajapati is helped me alot with my problem !
In couple of minutes the problem is fixed

StepDent
Israel
2 months using the app
Identixweb Limited replied December 27, 2023

We're glad to hear that Manoj Prajapati could assist you efficiently!
It's great to know that the problem was resolved in just a few minutes.
If you have any more questions or need further assistance, feel free to reach out.

October 26, 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
United States
10 months using the app
Identixweb Limited replied November 2, 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.