Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

August 24, 2023

It was great, Manoj solved my problem very well. Even though the problem was complex and took a lot of time, manoj did his best to help me solve it.

Babeside
Hong Kong SAR
8 months using the app
Identixweb Limited replied August 25, 2023

We are glad to hear that Manoj was able to solve your problem very well. 🙇🏼‍♂️😊
➝ He is one of our best agents and he always strives to provide excellent service to our customers. 😎😍
➝ Thank you 🙏🏻🙇🏼‍♂️ for your patience and understanding during the process. 🙌🏻
➝ We appreciate your feedback and we hope you have a great day. 👏🏻🎉

June 27, 2023

Beautiful app with all the features that you need. Also great support. Someone was there at any time that I needed help and guided me through everything. Completely dummy proof. It was a great pleasure to be guided by Manoj from the support team who did all the tiny customizations that I needed. More than happy. Now everything is f**** perfect!

Sorewo
Germany
About 1 month using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the wonderful feedback!
We're delighted that our app has met your expectations with its beautiful design and comprehensive features. We take pride in providing great support, and Manoj from our team is thrilled to have assisted you with all the customizations you required.
We're glad you found the experience user-friendly and are thrilled to know that everything is now working perfectly for you. Your satisfaction is our top priority!" 😊

November 7, 2023

Great app for upselling and cross-selling. Excellent support from Hemadri, Manoj and Mayank.

KriyaFit
India
5 months using the app
Identixweb Limited replied November 21, 2023

Thank you for your great review. 😍🥰
➝ We're glad that you find our app useful for upselling and cross-selling.
➝ We're also happy that you received excellent support from Hemadri, Manoj, and Mayank.
➝ We appreciate your feedback and your business. 🎊🎉

Edited June 26, 2023

With customizable and user-friendly interfaces, customers can effortlessly navigate through the checkout flow!
Specially, the support team is composed of highly knowledgeable and dedicated professionals who are experts in their respective fields. Highly Recommended!

Thank you

Shine Armor
United States
Over 1 year using the app
Identixweb Limited replied June 28, 2023

Thank you for the fantastic review!
We're good to hear that our customizable and user-friendly interfaces have made the checkout process effortless for customers. Our support team takes pride in their expertise and dedication, and they're delighted to have provided you with exceptional assistance
We greatly appreciate your recommendation and look forward to serving you again in the future!

October 8, 2023

App looks great, I use the urgency countdown timer and upsell in cart and they work great. Also really good support

Tvättborsten
Sweden
3 months using the app
Identixweb Limited replied October 19, 2023

Thank you for your wonderful review. We're delighted that you like our app and find the urgency countdown timer features useful. We're also glad that you had a positive experience with our support team.

January 9, 2024

Deze app biedt zeer veel mogelijkheden voor cross-selling & upselling.
Ook de service is zeer goed. Vragen worden zowel via de chat als via een korte video call heel snel opgelost door Manoj en zijn team.

Q Padel Shop
Belgium
4 days using the app
Identixweb Limited replied January 29, 2024

Thank you for your kind words and positive review!
➝ We are thrilled to hear that our app has been valuable and versatile for your cross-selling and upselling needs.
➝ It brings us great joy to know that you received prompt and effective support from Manoj and his team through chat and video call.
➝ Your feedback and satisfaction mean a lot to us, and we hope that you continue to enjoy using our app and all its features.

August 16, 2023

Manoj was great to work with. He helped to rectify a small error quickly. Love this app, thank you so much

Lazulz
United States
6 months using the app
Identixweb Limited replied August 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind words! 😍
➝ We're delighted to hear that Manoj was able to promptly assist you in rectifying the issue. 🙇🏼‍♂️👏🏻
➝ We're dedicated to providing top-notch support and ensuring a seamless experience with our app. 🎊🙌🏻
➝ If you ever have more questions or need further assistance, feel free to reach out. 😊

May 16, 2023

ICART's a game-changer! Hemadri and Mayank from support are real lifesavers, they get my issues and fix them fast. The app's always improving with cool new features based on user feedback too. UX is good too. It's easy to use, loaded with neat features but never feels too much, super customisable.

QuincyLash
Singapore
3 months using the app
Identixweb Limited replied May 19, 2023

Hey 👋🏻 Linus!
Your in-depth understanding of our iCart app is evident from the positive remarks 😍🥰 you've made, such as referring to it as a game-changer. We were thrilled to be recognized as life savers, and providing exceptional service is our utmost priority. Rest assured, we are committed to assisting you throughout your journey. Your appreciation encourages us to continuously improve.
Both our support team and development team are dedicated to your success and are readily available to support you.
We hope you continue to enjoy using our app. 😊

June 15, 2023

This is a brilliant app which enables an easy and smooth cart experience and makes available all the offers and upsells in one place... It has helped increase the AOV for my website. Kudos to the iCart team!!

Put Simply
India
2 months using the app
Identixweb Limited replied June 20, 2023

Thank you for your positive feedback!
We're nice to hear that you're enjoying the app and that it has enhanced your cart experience. Our goal is to provide users with a seamless and convenient shopping experience, so we're glad to know that you found it easy to use.
It's great to hear that the app has also helped increase your Average Order Value (AOV) on your website.
If you have any suggestions or feedback for further improvements, please don't hesitate to let us know. Thank you again for your kind words!

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰