Reviews (434)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective image optimization that boosts website load times and SEO. The free version offers great value, and the automatic optimization of new images saves time and maintains image quality. Customer support is responsive and helpful, making it ideal for enhancing website performance.

September 8, 2019

je viens a peine de l'utiliser donc je vais allez voir si sa marche je peux pas vous dire mtn allez a plus

Royaume Lion
France
6 days using the app
August 25, 2020

wow sehr cool sie optimiert einfach alle bilder also 50 bilder sind kostenlos es ist echt sehr fair. kann man gern einfach probieren

DZ Designs
Germany
About 10 hours using the app
November 3, 2023

I downloaded the App. Compressed 50 images, the free quota. I could not see the positive result yet.

Pet La La Land
Jordan
10 days using the app
January 16, 2024

I spent a week and $19 on this Shopify app for image compression and PNG to JPG conversion, only to find it utterly disappointing. It managed to fetch only 40,000 out of 60,000+ images, leaving a substantial chunk untouched.

The customer support was no better – the in-app chat was unresponsive, and after two emails, I received a response written in otherworldly English just to point out the app ...

Sparq Mart
United States
9 days using the app
September 8, 2019

TRES SIMPLE 0 UTILISER RELATIVEMENT RAPIDE MAINTENANT JE VAIS VOIR LES CONSEQUENCES SUR MON STORE, AU NIVEAU DE LA RAPIDITE DE CHARGEMENT

SENIORS DE PLUS DE 50
France
5 days using the app
Edited January 23, 2020

The app works fine however the count of optimised pictures is doubled so that you pay charges My example, I had 88/100 pictures optimised befor the process. Then I optimised 6 pictures and suddenly I was 2 images over quota... 88+6 = 94 not 102 !! Be careful while using this app...

Morevoer I have no proof that the optimised 88 pictures in the first run - I have only 40 product pictures on my ...

Oalo
France
5 days using the app
November 10, 2021

Never got this app to work. Tried contacting the company several times. Never got a response. The app continuously optimizes the same 88 images instead of all of our product images, which is what I upgraded to and paid for. Super annoying.

Too Fast
United States
8 days using the app
Edited August 29, 2021

This app is a scam don't ever use it or upgrade they will just take your money and nothing will happen. i upgraded to get unlimited plan and after almost 10 days not even 2% was done. i contacted support for days almost daily and they never replied then i contacted shopify to get a refund and two days later one replied saying oh we optimized some of your images not even close to 1% of my photos ...

Trendha
United States
8 days using the app
Edited October 11, 2019

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Super Lights
Spain
About 7 hours using the app
November 27, 2019

So far it seems good, I just started using Smart Image Optimizer, but it works well. I'm hoping it will help identify missing alt image text.

Real Wasabi
United States
About 7 hours using the app