Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.
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App works great! Very Happy. Thanks so much!
It works! I wish it was more configurable though but it does do what they say, and free! https://newloops.com
Easy to use, works well.
Would be nice to be able to customise the design/colour of the button on the Contact Us page (app allows you to change the design of the overlay at the bottom of your site, but not the red button on the Contact Us page itself).
You can see a live example at www.PetTechWorld.com/Community/Contact
Loving it so far, but is it able to insert a file upload? Customers need to send me picture references of their orders and I'm having trouble finding an app that will insert it into my contact form without costing a ton each month. Other than that it's a great tool!
Great app - for our young shop it makes it easy, that people can contact us.
Thx for the work - and thx you make it free
It is kind of amazing that Shopify themes don't automatically include basic Contact Us page layouts and if they did, there would be no need for Improved Contact's app. Anyway, I love this free app! I reached out to Dan asking if I could add an extra field to ask for their customer's wedding date. While this wasn't possible, he suggested I simply rename the Subject field as "Your Wedding Date". When I wasn't able to make this save (I got some kind of a "sad face" on the screen), Dan did it for me. Thanks, Dan for creating this app!
Seems to work ok, but for the life of me I cannot understand why the e-mail field has no e-mail validation, doesn't even check for an @ sign ?
Does what it says. Isn't anything innovative or life-changing, but gets the job done and works well. I receive all of my customers' inquiries and am able to respond right away as they get sent right to my email.
Dan was giving prompt rely to help, though our site is not compatiable with this app.
I like this app. But how can I know the url of a secondary contact form I created?
Also it would be good to have the possibility to add a scrollable list, if we want to ask question to people and know more about them.