Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization. It offers valuable insights about visitors, enabling better customer understanding. The direct contact feature from product pages boosts engagement and sales. It also stores messages as a backup and reduces spam. Many merchants commend the quick and helpful customer support and the free cost is a significant plus.

February 3, 2016

Very good app for beginners, just add it and take 2-3 minutes to customize and you're done.

You can do basic editing within the app to tailor it, for more edits you obviously need to know html.

United States
3 months using the app
September 1, 2013

Nice app, easy to install and to use.

The only thing I would like to change, is the English "contact us" at the bottom of the shop. As I operate in Belgium and The Netherlands, I would prefer to write the "contact us" in Dutch "contacteer ons".

Mia and Max
3 months using the app
October 7, 2013

This app is great!
It would be nice if you could change the color of the widget and also if the widget worked better with responsive design (for mobile devices).

Olivia Taylor
United States
2 months using the app
February 1, 2016

The contact form page isn't really all that good because you can't style it without going into the theme code which I might as well just do for my default contact page.

Still definitely worth four stars though for the contact widget. I don't want to have a live chat widget as of yet because I still need to set up a customer service system but the contact form widget still reminds people that they can always ask us a question.

Paleo Papeo
About 2 months using the app
March 27, 2016

I really like it, but no support for cyrillic, unfortunately(

Elvistudio Photography
About 1 month using the app
February 23, 2017

I like the app, better than what Shopify has default.


Artisan Bound Llc
United States
2 days using the app
August 14, 2013

I love this app! Very easy to install but i wish you could change the color of the widget...

Collette's Closet
United States
2 days using the app
April 12, 2015

It is very easy to set up, but I didn't find options to edit the size of the button, or whether it was possible to make it transparent while inactive, or change the color of the button background behind "Send message".

If these functions are available, and I simply overlooked them, please inform me about them, and I will gladly give a 5 star rating.

About 1 hour using the app
July 18, 2016

This is very good, and of course free, Perfect for those that need a straightforward contact button/page.
Could use a few more advanced customisation options for those that want a little more control over colours, font styles, etc.
But most importantly it just works.

United Kingdom
About 1 hour using the app
June 29, 2018

Best contact form for new beginner

South Africa
11 minutes using the app