Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

May 12, 2022

This app is AWESOME! I've used it for years and it's a game changer. Our customers almost always add something onto their order. The customer service is excellent. I always get a quick response and great, friendly service.

Smart Source Seafood
United States
Over 5 years using the app
In Cart Upsell replied May 13, 2022

Hello to our friends from BodyBlendzAU

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

December 30, 2017

The most customizable, intelligent and customer friendly uppsell app. I have been through so many apps and are so happy to finally have found an upsell app that keeps turning in those extra sales without confusing my customers with conflicting pop-ups.

Strikkemani
Norway
Over 5 years using the app
April 2, 2017

Tried a few different upsell carts and nothing compares to In Cart Upsell. It is easy to setup, has lots of options and works great. Most importantly, I'm making money by offering certain add-on products.

Recommend to any Shopify site that wants to make more money by recommending their other products during the shopping experience.

Sokomfy
United States
Over 5 years using the app
June 29, 2022

This app is lightweight and easy to use. Performs flawlessly and has a great back end with analytics to help you tune your offers. 10/10.

ShadeTree Sunglasses
United States
Over 5 years using the app
In Cart Upsell replied June 30, 2022

Hello to our friends at ShadeTree Sunglasses

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

November 22, 2020

Great little app that allows a sleek in cart add to cart button and not a distracting pop-up. We immediately saw an increases in our average cart value! Even got some custom modifications done quickly with no hassle. Highly recommend! www.unitedbracelets.com.au

United Bracelets
Australia
Over 5 years using the app
In Cart Upsell replied November 24, 2020

Hello to our friends from United Bracelets

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

April 14, 2021

We've used this app for some time mainly for our promo & giveaway items. Very few issues, and when something has come up support was insanely quick to reply.

Favorite Fishing
United States
About 5 years using the app
In Cart Upsell replied April 15, 2021

Hello to our friends from Favorite Fishing

We are happy we were able to help! Thank you for choosing us as your go to upsell app :-) We really appreciate you and wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

July 27, 2018

Will From 'In Cart Upsell' is the man ... I use both the checkout page & draw-style slide out cart ... and needed the upsell installed on BOTH.

The app wizard only allows for 1 option during setup, but the app settings allow for both if you know css, dom setting etc.

As I had no idea, I contacted Will from support who got onto it straight away.
Will add it in, and like magic ... in cart upsell started increasing the size of the order, within minutes.

This app does what it's supposed to ... (makes you more money), (period).

Great work guys, I need to play with it more ... but at least I know it works 100%.

Thank you for a great app.

Bigboyz Club
Australia
About 5 years using the app
March 22, 2021

Have found that our offers stop showing from time to time but got great support to resolve this quickly, even on a Sunday..

Jules Bridal Jewellery
Ireland
Almost 5 years using the app
In Cart Upsell replied March 24, 2021

Hello to our friends from Jules Bridal Jewellery

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & the In Cart Upsell Support Team

February 2, 2016

This app is VERY easy to use and Will is always there to help out!

Paragon Apparel
United States
Almost 5 years using the app
September 10, 2019

Best App and best customer support experience, they will literally call you and set everything up for you! I have not received this level of support and service from any other app provider. At first I was hesitant because I thought it would be hard to use and set up and far from it not only is the app easy to use they will literally help you install everything!!!! Thank You Thank You!!!!!

Alkaline Herb Shop
United States
Over 4 years using the app