Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

June 13, 2016

easy to set up and does exactly what it advertises.

Myfix Cycles
Canada
About 4 years using the app
Edited March 12, 2024

Great app to add some extra selling points to your website. With a very friendly support team. I had a problem with positioning an offer on my new theme and they helped perfectly with the installation of this app on my new theme.

RevitalTrax
Netherlands
Almost 4 years using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at RevitalTrax

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 19, 2021

awesome customer service and great free plan for new stores before upgrading to the paid plan when volume increases.

Peach Peach Peach
Singapore
About 4 years using the app
In Cart Upsell replied September 21, 2021

Hello, friends at Peach Peach Peach

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.

-Jevon & The In Cart Upsell Support Team

February 7, 2021

This app is great! Been using it for many months now and it has provided a ton of upsells. It's easy to use and does what it says. Support is easy to get a hold of when needed. It's not the fanciest and the dashboard is simple, but who cares. It makes us more revenue and that's the name of the game. Use this app.

Dri Seats®
United States
About 4 years using the app
In Cart Upsell replied February 9, 2021

Hello to our friends from Dri Seats®

Thank you for leaving us this honest review! We wish you and Dri Seats® great success!

-Melissa & the In Cart Upsell Support Team

November 3, 2016

Really great app, so easy to work and the support is amazing! - Even with the free version!
Really hoping it's going to make a difference to my sales.
Many thanks.
www.thehandbaghaven.co.uk

The Handbag Haven
United Kingdom
About 4 years using the app
June 24, 2021

Rasheem was really helpful in quickly making some edits to get this working correctly with our custom theme. Great app and awesome customer service!

Rastaclat
United States
About 4 years using the app
In Cart Upsell replied June 28, 2021

Hello to our friends from Rastaclat

We are glad Rasheem was able to assist you! :-) Thank you for leaving us this great review!

-Melissa & the In Cart Upsell Support Team

March 3, 2022

Great app! It works as described. What I like most about this app is the fantastic fast support. If I have an issue with the app, the problem is fixed in less than one hour.

Peach Coffee Roasters
United States
Almost 4 years using the app
In Cart Upsell replied March 3, 2022

Hello friends at Peach Coffee Roasters

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

May 12, 2017

Great customer service, super helpful. Works well so far!

Boho Soul Bikinis
Canada
Almost 4 years using the app
September 24, 2021

Customer service was extremely quick and responsive. Rasheem was excellent, friendly, and fixed my issue in less than 24 hours, also asking if I wanted to jump on a video/audio call to go over things. Helpful and nice people on their customer service team!

Gobi Heat
United States
Almost 4 years using the app
In Cart Upsell replied September 27, 2021

Hello, friends at Gobi Heat

Thank you for this awesome 5-star review! We're happy that our customer hero Rasheem did an amazing job serving you.

-Jevon & The In Cart Upsell Support Team

May 29, 2023

Denis konnte uns super helfen mit sehr viel Geduld und Wissen. Absolute Empfehlung! Die App an sich ist super intuitiv und einfach zu bedienen!

Babyfreun.de
Germany
About 5 hours using the app
In Cart Upsell replied May 30, 2023

Hello to our friends at Babyfreun.de

Vielen Dank, dass Sie Ihre Bewertung mit der Community und uns geteilt haben. Wir freuen uns sehr, dass unser Support-Team Sie hervorragend unterstützen konnte. Wir freuen uns zu erfahren, dass Denis aufmerksam und hilfsbereit war. Wir tun unser Bestes, um jedem Händler zu helfen, und ich freue mich, dass wir für Sie ins Schwarze getroffen haben. Wir wünschen Ihnen und Ihrem Shop viel Erfolg!

Tanu & The In Cart Upsell & Cross Sell Support Team