Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

December 30, 2020

It's a quick and amazing add-on to your Shopify store that brings a ton of value - literally, an increased average order value. I would highly recommend other Shopify store owners give it a try. I am sure that it will bring as much value to you as it did to my store.

XODENT
United States
Over 2 years using the app
In Cart Upsell replied January 3, 2021

Hello to our friends from XODENT

Thank you! Thank you! Thank you! We really appreciate you taking the time out to write us this fantastic review, we are glad you are having an awesome experience and we wish you and your store all the best for the news season! :-)

-Melissa & the In Cart Upsell Support Team

July 12, 2022

What great service from this provider. We had a few issues setting it up and they worked it out for us. Very responsive and helpful. The app is working well, so far very pleased with the results. Thanks!

Giordana Cycling
United States
Over 2 years using the app
In Cart Upsell replied July 13, 2022

Hello to our friends at Giordana Cycling

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 1, 2017

Great app. Very easy to set up and use.

Live Healthy Online
United States
Over 2 years using the app
May 11, 2021

Simple and powerful tool. Has increased our AOV without much effort. Kevin has been kind enough to update our designs manually after our theme relaunch very quickly and smoothly. Thanks for the great service!

Lykon
Germany
Over 2 years using the app
In Cart Upsell replied May 12, 2021

Hello to our friends from Lykon

Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. We hope Lykon is super successful online!

-Melissa & the In Cart Upsell Support Team

September 12, 2021

Excellent app, easy to navigate. Support team is quick to respond to help you with any queries. The best in cart upsell app out there!

Fresh Frenzy
United Kingdom
Over 2 years using the app
In Cart Upsell replied September 12, 2021

Hello, friends at Fresh Frenzy

The team here at In Cart Upsell is thrilled to receive such a great review. Thank you!

-Jevon & The In Cart Upsell Support Team

April 4, 2022

I encountered a script issue which prevented customers from placing a gift item into their cart. I contacted In Cart Upsell and they responded very quickly and professionally to take care of the issue on a Saturday afternoon. Their communication and level of care was outstanding, and they quickly resolved the issue.

Caffe Luxxe
United States
Over 2 years using the app
In Cart Upsell replied April 4, 2022

Hello to our friends at Caffe Luxxe

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are delighted to hear that our support team went above and beyond to help you with the script issue. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 19, 2021

We switched from the debut to turbo theme and had difficulties transitioning. After reaching out to support, issue was almost IMMEDIATELY resolved! Great customer services and an even better product. Our sales have drastically increased since we began using this feature added to our checkout process.

Spread Love Supply Co.
United States
Over 2 years using the app
In Cart Upsell replied April 21, 2021

Hello to our friends from Spread Love Supply Co.

We're very appreciative of you leaving this great recommendation! Thank you! We are glad we could assist you and we are happy you have yielded such amazing results!

-Melissa & the In Cart Upsell Support Team

August 30, 2021

This has been a go to tool for us to increase total order value and drive a streamlined user experience for upsells throughout the site. Could not recommend this more, it's outstanding and the support team behind it is top notch.

The Longhairs
United States
Over 2 years using the app
In Cart Upsell replied August 31, 2021

Hello to our friends from The Longhairs

Thank you for this amazing review! We are happy that you received A+ customer service from our team and our app is helping to increase your AOV. Happy Selling!

-Jevon & the In Cart Upsell Support Team

July 21, 2021

In Cart Upsell is simple and effective. I'm using it to drive multiples of a product with a discount and it's working smoothly. I reached out to support for some customization and they took care of it quickly. Thank you!

Rowan
United States
Over 2 years using the app
In Cart Upsell replied July 23, 2021

Hello to our friends from Teeny Toes and Bows

Thank you for leaving a 5-star rating! We’ll make sure we pass your kind words along to Rasheem, who we know will be delighted to read your feedback on his service.

-Jevon & the In Cart Upsell Support Team

June 29, 2020

Extremely simple to use and looks super native on-site. The support team are extremely proactive and helpful, honestly!

NeoPro Cycling
Australia
Over 2 years using the app
In Cart Upsell replied July 1, 2020

Hello friends from NeoPro Cycling!

We're so happy that you are satisfied!, we truly appreciate the kudos here!! We wish your store all the success!

-Melissa& the In Cart Upsell Support Team