Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

April 30, 2021

Perfect upsell and cross selling Shopify app. We have been using it for over a year now. Integration and setting is simple. The support team is very fast to respond!

Lifeboost Coffee
United States
About 3 years using the app
In Cart Upsell replied May 3, 2021

Hello to our friends from Lifeboost Coffee

Thank you for leaving us this great recommendation! We appreciate your support :-)

-Melissa & the In Cart Upsell Support Team

March 6, 2017

Great little app. Works really well and the free plan has a ton of options other apps require you to pay for. I will be upgrading to the paid version in the future for sure.

Bad Hombre Coffee
United States
About 3 years using the app
April 4, 2023

Works exactly how you would expect. Support is also very responsive. We see a lot of sales from our cart offer. Great App!

Pack for Israel
United States
About 3 years using the app
In Cart Upsell replied April 4, 2023

Hello to our friends at Pack for Israel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

June 18, 2021

Love this app! Easy installation, great UI, and perfect, fast support if you need it. The app does what it says with the added backup of fast support, all you could ask for really. No hesitation from us recommending this 10/10 (or two thumbs up in movie speak).

London Loves Beauty
United Kingdom
About 3 years using the app
In Cart Upsell replied June 19, 2021

Hello to our friends from London Loves Beauty

We are happy you love the app! We are excited to see this review and we appreciate you taking the time out to write it! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

December 9, 2022

Brilliant app and fantastic customer service!! Have been using this app for about 4 years and love it

SmartyPants
New Zealand
About 3 years using the app
In Cart Upsell replied December 13, 2022

Hello to our friends at SmartyPants

We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 3, 2022

Love the app, it's helped us make lots of add-on sales. The support is also TOP NOTCH! Would highly recommend to everyone.

The EarthSky Store
United States
About 3 years using the app
In Cart Upsell replied January 5, 2022

Hello to our friends from The EarthSky Store

We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are happy our support team was able to assist you :-) We really appreciate the high recommendation. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

June 22, 2022

I've installed this app in my store for quite a while now and have been using it with reasonable ease. It did take a while to set up initially but once you understand the way the app works with Shopify it made sense. I have provided some improvement suggestions for ease of use with stores that have large inventory and they are going to look into it. The app will be awesome with these improvements. Had an issue with one of my offers and Denis was very quick to help me resolve it. Great, friendly service from Denis. I recommend this app over using the free BOGO offer that Shopify has which is limited in functionality.

Miss Runway Boutique
Australia
About 3 years using the app
In Cart Upsell replied June 22, 2022

Hello to our friends at Miss Runway Boutique

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Denis was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We appreciate the recommendation.

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

September 3, 2020

This is super easy to integrate and easy to customize. The support is great as well very fast and responsive! Highly reccomend!

mochibiplush
United States
About 3 years using the app
In Cart Upsell replied September 7, 2020

Hello friends from mochibiplush!

Thanks a lot for leaving this awesome 5-star review! We really appreciate it! :-)

-Melissa & the In Cart Upsell Support Team

July 8, 2020

got some upsells already after a few days. Support really helpful and moved my custom solution, would recommend. Awaiting another request, will update if resolved.

The Real Leather Company
United Kingdom
About 3 years using the app
In Cart Upsell replied July 9, 2020

Hello friends from The Real Leather Company!

Thanks for the great review for our app and recommending it to others out there!! We're happy our support team was helpful!. We wish your store great success online!.

-Melissa & the In Cart Support Team

November 28, 2021

Amazing customer service which helped at a critical time for us to get this going before our Cyber Monday sale went live! We started setting this up only couple hours before our promotion was planned to go live on a Sunday night and didn't expect anyone to be available or get back to us to get this done on time. But to our surprise and rescue came Lasandra and saved our Cyber Monday! The app is working perfectly. Thank you Lasandra and In Cart Upsell app!

OOLALA
United States
About 3 years using the app
In Cart Upsell replied November 29, 2021

Hi OOLALA,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and We are so glad Lasandra was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team