Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

December 30, 2020

Great app! I was looking for a way to add upsells in a subtle way without being too pushy on the potential purchaser and this does it perfectly! The support team, especially Kevin is great and helped me with my many setup queries incredibly quickly.

Miss Valkyrie
United Kingdom
Over 1 year using the app
In Cart Upsell replied January 3, 2021

Hello to our friends from Miss Valkyrie

We appreciate you leaving this awesome review! We will let Kevin know that his efforts were greatly appreciated! :-) Thank you for your support, we wish you and your store much success for the new year.

-Melissa & the In Cart Upsell Support Team

May 30, 2019

Awesome app ! will from the customer support is a beast recommend this app. High CTR and increase AOV

Frate Mate Club
France
Over 1 year using the app
In Cart Upsell replied May 31, 2019

Thank you very much indeed! So glad it is working well for you!
- Will, from customer support

October 5, 2022

Lasandra is a great customer service/tech support agent. She helped me set up and navigate through the app easily.

gogglesoc
Canada
Over 1 year using the app
In Cart Upsell replied October 6, 2022

Hello to our friends at gogglesoc

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2016

FASTEST CUSTOMER SERVICE REPLY AND FIX EVER - literally within minutes everything was fixed. You got my blessing!

Ring To Perfection
United States
Over 1 year using the app
February 8, 2021

Awesome upsell app! We use it in our drawer cart and it looks/works great. And the team is super helpful!

HAPP BRAND
United States
Over 1 year using the app
In Cart Upsell replied February 9, 2021

Hello to our friends from HAPP BRAND

Thank you for leaving this awesome review! We are happy you are pleased with the results :-)

-Melissa & the In Cart Upsell Support Team

August 29, 2019

We're newbies. Just setting up a store and we saw a video where someone recommended this app. During the setup process, I selected a button that I shouldn't have and it created some problems. The guys at In Cart Upsell stuck with us until we were able to diagnose the problem and easily resolve it. They really do provide top notch support and the app works as advertised. We're not big fans of "in your face" popups and pitches so this app and the offer we provide for the customer fits us perfectly. Highly recommend this app.

StarSeed Gear
United States
Over 1 year using the app
In Cart Upsell replied August 30, 2019

Thank you very much! Thanks to your feedback, a warning message will now appear if that button is incorrectly selected :-)

Edited September 15, 2021

Update: this app is still great and I can highly recommend it. Service always quick and exact. I have been using this app for almost a year now. It has been a real "win". Definite sales increase each and every month. And support team has been very proactive and amazingly helpful. I can highly recommend IN CART UPSELL. Just had a small issue and the team fixed it very quickly. Well done

BreezeCare AU
Australia
Over 1 year using the app
In Cart Upsell replied November 10, 2020

Hello to our friends from BreezeCare AU

We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)

-Melissa & the In Cart Upsell Support Team

November 21, 2022

Le support est vraiment incroyable. Ils ont une patience à toute épreuve et sont vraiment très professionnels. Ils ont pu mettre en place exactement ce que je demandais. N'hésitez pas à les contacter si vous avez le moindre problème avec le plug in ⭐⭐⭐⭐⭐

Gualap
United Arab Emirates
Over 1 year using the app
In Cart Upsell replied November 22, 2022

Bonjour à nos amis de Gualap

Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez la vente incitative et la vente croisée dans le panier. Nous sommes ravis d'apprendre que notre équipe d'assistance a été utile. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !

Acclamations,
Pushpesh et l'équipe d'assistance In Cart Upsell et Cross Sell

March 11, 2019

The app was easy to get set up and is extremely versatile. I was having an issue with one of the 4 upsell promos I created, but as soon as I reached out to the support team my response was swiftly taken care. I'm very happy with this product!

3BET.com
United States
Over 1 year using the app
March 11, 2021

Great app! We've been using it for over a year and ran many promotions and upsells successfully. Customer service is also fabulous and always helpful.

LUNA Sandals
United States
Over 1 year using the app
In Cart Upsell replied March 16, 2021

Hello to our friends from LUNA Sandals

We are happy our app have been useful to you :-) Thank you for leaving us this wonderful review! :-)

-Melissa & the In Cart Upsell Support Team