Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

July 19, 2023

I recommend this app. It's the first time i'm using it and had some difficulties to parameter my offer.
Support team was very efficient and Denis guided me to find a solution. In a couple of minutes everything is working well.
App is easy to use and fast to manage (create offers etc.)
I particularly appreciate many triggers so I will be able to custom offer for every product.

Venicci
France
About 1 month using the app
In Cart Upsell replied July 20, 2023

Hi there Venicci,

Thank you so much for your glowing review. It is great to hear that Denis was able to efficiently guide you through your desired custom offers. Your store and products look great! We are happy that In Cart Upsell can boost your sales.

Stephanie & the Customer Support Team

June 2, 2023

Really happy with this app and the customer service I receive when I reach out. Especially, Lasandra was super awesome when helping me resolve an issue within 15minutes.

Dirt Locker® Official
United States
9 months using the app
In Cart Upsell replied June 2, 2023

Hello to our friends at Dirt Locker® Official

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 2, 2023

Lasandra was so, so helpful! I'm very picky about how my store is set up. She probably worked for 45 minutes on fine-tuning the app so that everything matched my store and was perfect. Great customer service and considering that everything I asked for was able to be done, great app as well!

Living a Sweeter Life
United States
5 months using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at Living a Sweeter Life

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 30, 2023

I just had the most amazing experience with the support team. Lasandra from In Cart Upsell is a Rockstar. I was unable to figure out an issue and she went above and beyond to help me, even making videos for me to follow. In a matter of no time I had exactly what I was looking to do, done for me with an explanation. Would definitely recommend this app for it's functionality and the awesome support team!!!

King's Crown Jewel Boutique
United States
3 months using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at King's Crown Jewel Boutique

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 24, 2023

The app needed some tweaking, but with the help of their support it's working beautifully and giving our customers great recommendations.

Spicewalla
United States
Over 2 years using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Spicewalla

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2023

The Cart Upsell & Crosssell App is just great and does exactly what it should: adding product upsell to add quickly to the cart to an existing product page or cart page. The customer service is just outstanding. Denis and Lasandra replied within minutes to all my questions and gave me a quick walk through the app and even changed some custom settings to make the offers match my Theme. 5 Stars!

MeinMonogramm
Germany
About 1 month using the app
In Cart Upsell replied May 11, 2023

Hi MeinMonogramm,

Thank you for the glowing review! We're very glad to hear that In Cart Upsell and CrossSell has enabled easy upselling on your store, and we always love to see well executed implementations of our application.

We're also very happy to hear that you received outstanding support from our team. We have a very dedicated staff, and it's truly gratifying to read this type of positive feedback. As always, we are here to help!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 22, 2023

Great service, always reply promptly and always complete requested edits. We use this app for all of our online stores. Thanks team!

Youstella
Australia
10 months using the app
In Cart Upsell replied August 23, 2023

Greetings to you Youstella,

Thank you for taking the time to leave us such an awesome review. We take pride in our prompt service and we are appreciative of you noticing that. It is great that In Cart Upsell can benefit all of your online stores.

Stephanie and the Customer Support Team

May 4, 2023

thank you so much this call was VERY helpful, I was about to give up when lasandra called me and helped me get things rolling and it looks perfect!!
thanks a bunch Lasandra

K R Farms
United States
4 months using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at K R Farms

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 26, 2023

I also have to commend the app's customer support team. They are incredibly helpful, friendly, and responsive, always willing to go above and beyond to assist with any questions or issues. Whenever I've reached out to them, they've been quick to respond and have provided clear and concise guidance that has helped me to quickly resolve any problems.

It's clear that the developers truly value their users and are committed to providing top-notch customer service. This level of support is a rare find in today's tech landscape, and it's something that sets this app apart from the competition.

Overall, I couldn't be more satisfied with this app and the exceptional support that comes with it. If you're looking for a powerful, user-friendly app with top-notch customer service, this is definitely the one to choose.

Bomlins
Germany
About 2 months using the app
In Cart Upsell replied April 28, 2023

Hello to our friends at Bomlins

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

June 5, 2023

Support is really helpful und quick. All request have been solved immediatley. I had some bugs, but they taken care of very quick and professionally.

fejn jewelry
Germany
Almost 2 years using the app
In Cart Upsell replied June 6, 2023

Hello to our friends at fejn jewelry

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team