Reviews (507)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for optimizing social media advertising through seamless integration of Facebook and TikTok pixels. It's praised for its user-friendly interface, speedy performance, and valuable real-time data insights. Merchants appreciate its affordability, easy setup, and the ability to handle multiple pixels. The support team, including agents Iqra, Fatima, and Irfan, are frequently commended for their exceptional assistance and readiness to address queries.

March 5, 2024

Yesterday, I decided to download the app to try out its free version. As someone who prefers setting things up independently, I dove into the tutorial expecting clarity but found it lacking. In need of assistance, I reached out to the chat where Fatima promptly offered a call. I appreciated the responsiveness. Fatima patiently guided me step by step through the setup process. Although I'm not sure why it didn't work initially, Fatima suggested installing a pixel plugin so we could verify the pixel was properly installed. The information from my Shopify store was successfully transmitted to Meta. Overall, it's been a good experience so far.

Hello Lamp
France
1 day using the app
infinitecommerce.io replied March 9, 2024

It's great to hear about your experience with Fatima's assistance! 🌟 We're glad she promptly offered a call and patiently guided you through the setup process. Sometimes, troubleshooting technical issues can be complex, but it's fantastic that Fatima suggested installing a pixel plugin to verify the installation and ensure everything was working properly. We're delighted that the information from your Shopify store was successfully transmitted to Meta. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🛠️

March 2, 2024

Thank you so much to the 5-star customer service team-Iqra for helping me with her expertise on how to install. My pixel is working and i can track activities as well.

Maya Oasis
United States
About 2 months using the app
infinitecommerce.io replied March 5, 2024

You're very welcome! 🌟 We're thrilled that Iqra and our customer service team could assist you effectively in installing your pixel and ensuring it's working properly. It's fantastic to hear that you can now track activities with ease. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! 😊🛠️

Edited June 28, 2024

It was perfect with Laiba

MOSAIK-FLOOR
France
9 days using the app
infinitecommerce.io replied June 22, 2024

Thank you for your feedback! 😊 We're glad you found the support helpful. We'll work on ensuring that our encouragement for reviews feels more natural and not forced. Your input is valuable to us!

March 14, 2024

im using this app this is acually super fast working and track any thing

lelosabb
Pakistan
27 days using the app
infinitecommerce.io replied March 16, 2024

Thank you for your glowing review! 🌟

February 29, 2024

I had one issue and the service agent Iqra responded in real time and walk me through all the steps. best application with the best support team.

ChicDrape
Pakistan
2 months using the app
infinitecommerce.io replied March 2, 2024

We're delighted to hear about your positive experience with Iqra and our support team! 🌟 Providing real-time assistance and guiding you through the steps to resolve your issue is our priority. Thank you for your kind words and for considering us the best application with the best support team. If you ever encounter any more issues or have questions, don't hesitate to reach out. We're here to help! 😊👍

February 24, 2024

Just Wanted to give shoutout to Ms. Iqra Rani, she helped me from basics and integrated facebook pixel Application to my shopify, She is super reliable and freindly she works above to guide me. Thanks again Iqra to guide me :)

WHJ WATCHES
Pakistan
About 2 months using the app
infinitecommerce.io replied February 26, 2024

That's wonderful to hear! 🌟 Iqra Rani sounds like an amazing support resource. It's fantastic that she helped you navigate from the basics all the way to integrating the Facebook pixel application into your Shopify store. Having someone so reliable and friendly to guide you through the process makes all the difference. Big kudos to Iqra for her outstanding assistance! 👏 Thank you for taking the time to recognize her efforts!

May 30, 2024

Nice and quick,customer support from fatimah

Tidy-Tot
Australia
2 days using the app
infinitecommerce.io replied June 3, 2024

Thank you for your feedback! 😊 We're glad to hear that Fatimah provided you with quick and nice customer support. 👍

May 16, 2024

Great customer service by Fatimah. She is a great help!

Aloha Shirts Club
United States
6 days using the app
infinitecommerce.io replied May 19, 2024

😊 Thank you for your wonderful review!

May 28, 2024

GREAT SUPPORT! Works very well!

Lumini Terasa
Romania
4 days using the app
infinitecommerce.io replied May 31, 2024

😊 Thank you for your wonderful review!

May 23, 2024

That was the first time i get this pixel app installed in my store, you know what i got really instant support by Fatima, she did amazing job and in 2 minutes we just installed the pixels and boom...!

Eleganze
Germany
36 minutes using the app
infinitecommerce.io replied May 26, 2024

Thank you for sharing your experience! 🚀 We're thrilled to hear that Fatima provided you with instant support and made the installation process so smooth and quick. We're glad our pixel app could meet your needs efficiently. Welcome aboard, and we hope you continue to have a great experience with us! 🌟