∞ Facebook Pixel ‑Tiktok Pixel

∞ Facebook Pixel ‑Tiktok Pixel

Reviews (661)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective pixel integration for Facebook and TikTok, allowing for the tracking of multiple marketing campaigns simultaneously. They appreciate the easy setup process and the user-friendly interface that integrates seamlessly with Shopify. The customer support, particularly from agents like Fatima, Iqra, and Laiba, is frequently highlighted for its knowledgeable and prompt service, including real-time assistance and direct calls. This app is noted for enhancing ad performance and providing a robust feature set for optimizing Facebook and TikTok advertising efforts.

April 26, 2024

Ik had een probleem met mijn pixel aanmaken. De klantenservice van infinite heeft me erg goed geholpen. Zonder de hulp van Nimra Asmat Ali was ik er niet uitgekomen. Bedankt!

Murave
Netherlands
2 months using the app
infinitecommerce.io replied April 27, 2024

🌟 Dank je wel voor je feedback! We zijn blij om te horen dat Nimra Asmat Ali je goed heeft geholpen bij het oplossen van het probleem met je pixel. We waarderen je support en staan altijd klaar om je te helpen bij eventuele verdere vragen of problemen. Aarzel niet om contact met ons op te nemen als je nog meer hulp nodig hebt!

Edited May 18, 2024

Nousheen Fátima foi uma excelente atendente e ajudante, além de me ajudar com toda a configuração, fez um google meet me ajudando no passo a passo, super satisfeito com o atendimento.

4 Seasons Boutique US
United States
5 months using the app
infinitecommerce.io replied April 25, 2024

Agradecemos pelo seu feedback positivo! 🌟 Ficamos muito contentes em saber que teve uma excelente experiência com o atendimento da Fátima e que ela foi capaz de ajudá-lo com toda a configuração. Nosso objetivo é sempre fornecer um suporte excepcional aos nossos clientes. Se precisar de mais alguma assistência ou tiver outras dúvidas, não hesite em nos contatar. Estamos aqui para ajudar sempre que precisar!

March 19, 2024

Shout out to IQra for her on the spot assistance that resolved an issue today.She explained the issue and also solved that for me. She is a real gem. Highly recommended

My Store
Pakistan
About 1 month using the app
infinitecommerce.io replied March 29, 2024

Thank you for the shoutout to Iqra! 🌟 Iqra will be delighted to hear that her on-the-spot assistance resolved your issue and that you found her explanation helpful. We appreciate your recommendation! If you ever need further assistance or have any questions, feel free to reach out. We're here to help! 😊🛠️

January 20, 2024

Fatima's knowledge and positive energy made resolving my issue a pleasant experience. Thanks for the great service!

Luxury Kart
Pakistan
5 months using the app
infinitecommerce.io replied January 22, 2024

🌟 We're thrilled to hear that Fatima's knowledge and positive energy made resolving your issue a pleasant experience! Thanks for recognizing her efforts. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our priority! 🌈🙌 #TopNotchService #CustomerSatisfaction

November 22, 2023

This plug-in is really good. The customer service @fatima is very careful in guiding and tracking details or website behavior.

HUAXIA
China
7 months using the app
infinitecommerce.io replied November 24, 2023

We're delighted to hear that you find our plug-in really good! 😊🌟 Thank you for the shoutout to our amazing customer service representative, Fatima! 🌈👏 We're committed to providing careful guidance and tracking details to ensure the best experience for our users. If you have any more feedback or need assistance, feel free to reach out. Your support means the world to us! 🚀💖 #CustomerSatisfaction

February 7, 2024

M.s IQra jumped on a zoom call with me, and helped me with everything including the events manager. Highly recommend their service.App also works perfectly so I'm very happy that I have it on my store

heavenstore
Pakistan
10 days using the app
infinitecommerce.io replied February 8, 2024

That's fantastic to hear! 🌟 Ms. Iqra going the extra mile to assist you via a Zoom call and helping you with everything, including the events manager, is truly commendable. We're thrilled to know that you're highly satisfied with our service and that the app works perfectly for your store. Thank you for your recommendation! If you ever need further assistance or have any questions, feel free to reach out. 😊👍

March 26, 2024

Really helpful Fatimah! Good comunication and support

iFrame.pt
Portugal
5 months using the app
infinitecommerce.io replied March 29, 2024

I'm glad to hear that Fatimah provided helpful support with good communication! 🌟 If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🚀

February 29, 2024

very supportive customer agent miss iqra she guide me every single steps and correctly setup my both pixels fb and tiktok 10 ouof 1

OnMart
United States
7 months using the app
infinitecommerce.io replied March 2, 2024

It's fantastic to hear about your positive experience with Miss Iqra! 🌟 We're thrilled that she provided you with such supportive guidance and helped you correctly set up both your Facebook and TikTok pixels. Thank you for your kind words and for rating her support so highly! If you ever need further assistance or have any questions in the future, feel free to reach out. We're here to help! 😊👍

May 6, 2024

issue resolved in 1 chat 100% satisfied.
thanks to fatma.

My Store
India
5 days using the app
infinitecommerce.io replied May 8, 2024

💎 💎 💎 Thank you for your feedback!

April 7, 2024

Fatimah was very enthusiastic and patiently explained how to use it. There were no problems in testing and it was very easy to use.

Leriany
China
4 days using the app
infinitecommerce.io replied April 8, 2024

I'm glad to hear that Fatimah was enthusiastic and patiently explained how to use the app! 🌟 It's great that you didn't encounter any problems during testing and found it very easy to use. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! 😊🚀