Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for seamlessly integrating Instagram feeds into their Shopify stores. It's praised for its customization options, reliable performance, and quick loading times. Support is noted for its responsiveness and helpfulness. While the free version is functional, the Pro version offers more features and is seen as good value. Some merchants reported an increase in social media followers, suggesting potential benefits in customer engagement and reach.

April 23, 2024

The app has been great and I appreciate the fast customer service if needed. Advice has been simple and easy to follow.

My Store
United States
4 days using the app
Edited March 31, 2024

There was an issue with the Gallery Style slider which was handled very professionally by Richarde, well done!

Lifestyle-Konec
United Kingdom
6 days using the app
April 22, 2024

Awesome, quikc, and easy! Thank you for making my site look legit!

WOODIES DRUMSTICKS
United States
About 1 hour using the app
POWR.io replied April 24, 2024

Thanks a lot for the feedback!
We really appreciate you being a user and helping to share the word about us :)

October 31, 2023

Good Service, Helped me with some issues. Did what it says.

Timeless Look
United States
About 1 year using the app
POWR.io replied November 1, 2023

Thank you so much for the 5 stars!
We really appreciate you being a customer and helping to share the word about us :)

March 11, 2024

Doesn't load. The app doesnt move ahead after the first page

SILAYI
India
4 minutes using the app
POWR.io replied March 12, 2024

Hi there,
So sorry for any misunderstanding, we just noticed that you installed and uninstalled the app within 4 minutes only.
Please note that our support team are always available on the chat and also via email at support@powr.io to assist with the installation if needed and help if anytime unexpected happens.

It really hurts to see such rating without giving us the opportunity to look into it for you.
Hopefully we will hear back from you soon!

November 29, 2023

This review is a 4.5.
5 stars for customer service.
4 stars for the app service itself.

I purchased this App because I wanted to install my "X" feed to my website. There was no indication that "X" was not available at the time of purchase (4 stars because the app worked well with the other social feed I used). Then, I contacted customer service and was told the "X" feed is being worked on right now because of the API requirements that were implemented by "X". So, I asked for additional service time and was given 90 extra days until the "X" feed is available. Good job on them for giving the extra service time without any hesitation.

RadioCoffeeHouse
United States
5 days using the app
June 8, 2023

Very helpful, patient, and responsive! I really appreciate the time he took to fix the issue for us, and how fast it was too.

Thruster® BMX Bicycle Co.
United States
Almost 3 years using the app
POWR.io replied June 8, 2023

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us😊️

July 12, 2023

It took a day or two to get an answer, but the answer was the right solution, so thank you for your help there. I just wonder what will happen if this happens to customers. That the app shows that social media is blocked.

ConcreteCreationsLA
United States
Over 4 years using the app
POWR.io replied July 14, 2023

Thank you for your review!

However, it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and rest assured, we will do our best to help!

November 24, 2020

I used this app makes website unique and stands out. I highly recommend this app to online store owners.

IAKAM
United States
Over 1 year using the app
August 17, 2021

Hi, this app is really simple to use and install, a real pleasure ! Thank you so much to all the team !!!

Isabelle Pelletane Shop
France
Over 1 year using the app
POWR.io replied August 17, 2021

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.