Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setup and use, and its ability to enhance the professional look of their stores by displaying Instagram feeds. It's noted for increasing traffic and sales, offering customization, and providing reliable service even on the free plan. The customer service team is commended for their quick and efficient support, resolving issues and offering proactive advice for better integration. It's recommended for small businesses and those wanting to add Instagram content to their sites to build customer trust and increase Instagram followers.

September 23, 2023

Would have helped if we could plus this feed on the homepage of www.theskinmantra.com

Theskinmantra
India
Almost 3 years using the app
OneCommerce replied September 28, 2023

Hi Theskinmantra admin,

Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review. We have already reached out to your store and provided instructions on how to add the widget to your homepage. Our Technical team is eagerly waiting to assist you with any issues you may be experiencing, so please respond to our message at your earliest convenience.

Once again, thank you for trusting our app.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Best regards,
Ocean
Socialwidget by OneCommerce

September 1, 2023

Very good app. Reliable. We use the free version and it works. Just be sure every 30 days or so you have to log back in. It is very easy to use and looks great on the website.

Beauty and the City
United States
Over 2 years using the app
OneCommerce replied September 28, 2023

Hi Beauty and the City admin,

Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review and informative feedback.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce

September 27, 2023

If you're looking for an Instagram Feed app, this app is for you. It's easy to set up, great support team that they will help you on anything, anytime. Highly recommended..

Icey Pyramid
United States
About 1 year using the app
OneCommerce replied October 20, 2023

Hi Icey Pyramid,

Here is Ocean from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce

September 20, 2023

Tha app is pretty solid with some really good plans, the support is pretty kind and helpful, s/o Ocean for helping me change my heading.

Hoods
Spain
4 months using the app
OneCommerce replied September 28, 2023

Hi Hoods admin,

Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review and feedback. Hopefully, SocialWidget will have more chances to assist you and earn you consideration with the review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce

October 7, 2023

good interaction with my website, great support

Loony Legs
United Kingdom
About 1 year using the app
OneCommerce replied October 20, 2023

Hi Loony Legs admin,

Here is Ocean from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce

July 27, 2023

I am having a great experience with this app as the customer service team has been beyond than helpful. They have went out of their way to help each client. They have very fast responses. I would recommend this app to anyone looking for something similar.

princess jewelz x
United Kingdom
Over 1 year using the app
OneCommerce replied August 16, 2023

Hi princess jewelz x admin,

Here is Jaxber again from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for the support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Jaxber
Socialwidget by OneCommerce

August 2, 2023

Had a placement issue with my social widget app and the service team helped me out within 24 hours. Very pleased with this app! Thank you team!

Tags by Elysian
South Africa
Over 2 years using the app
OneCommerce replied August 16, 2023

Hi Tags by Elysian admin,

Here is Durra again from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for the support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Durra
Socialwidget by OneCommerce

August 25, 2023

Ricky and Ocean both provided really great support and got my issue solved ASAP. They are great! Would recommend!

City Doggo
United Kingdom
8 months using the app
OneCommerce replied August 31, 2023

Hi City Doggo admin,

Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce

August 4, 2023

It's been 10 days since I sent you an e-mail that has gone unanswered.
We have received a complaint for not being ADA compliant and your widget is one of the elements of our site that is causing problems!
It's very important to make very simple changes on your side and this will benefit all your customers!
So we're very disappointed with your reactivity, even though we're satisfied with the rest.
If you don't update your widget soon, we'll be forced to use another one.

Pisqueya
United States
11 months using the app
OneCommerce replied August 7, 2023

Hi Pisqueya admin,

This is Ocean from the SocialWidget support team. I understand that you are disappointed with the unexpected situation that caused your experience, and on behalf of my team, I sincerely apologize.

I would like to clarify that we received your email on July 25, 2023, and I sent a response email to acknowledge receipt of your request. Unfortunately, there was a technical issue with our application that caused all emails sent on that day to be rejected. To rectify the situation, we sent another email using Gmail services. We kindly request that you check if you have received it. Thank you for your cooperation.

The inquiry is under implementation and possibly be updated during the week. We acknowledge that it was our fault for not keeping you informed about the process, and we hope to have the opportunity to support you better in the future.

Please feel free to contact us if you have any further concerns or questions.

Sincerely,

Ocean from SocialWidget support team

September 21, 2023

Ocean has been a great help in fixing my widget. Thank you!

NICOLE RIZK BEAUTY
Australia
3 months using the app
OneCommerce replied September 28, 2023

Hi NICOLE RIZK BEAUTY admin,

Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean
Socialwidget by OneCommerce