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Reviews (627)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for reliably showcasing Instagram content to add social proof, build trust, and modernize storefronts. Many use the free plan long term for a single widget, while others find paid plans worth it for multiple widgets, product tagging, and shoppable galleries. They highlight easy setup, strong customization, fast performance, and especially responsive live chat support that fixes issues and assists with custom design or code.
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We’ve been using Social Widget on our store to show our Instagram content, and it’s been a great fit for our brand. Recently we ran into an issue with the widget, and Daisy and the team jumped on it straight away. They worked out what was going on and had it fixed very quickly, with clear, friendly communication the whole way through. It’s rare to get support that fast and that helpful. Thanks Daisy! Highly recommend Social Widget to any Shopify store owner.
support is top notch
When it works, it looks really good. However, more often than not it just disconnects itself and doesn't tell you, so you end up with a blank page or one massively outdated. Having to uninstall and look elsewhere and it's just too unreliable.
I think the app has certain limitations in terms of looks.
It would be great also if it had options to add instagram accountsfrom third parties.
Really usefull app for showing your social media on your website, the customization is good an the very east to understand, overall a 10/10 app for social media
Hi Baidyanath store admin,
Here is Windy from Socialwidget. First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!
Once again, thank you for trusting our app.
In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Windy
Socialwidget by OneCommerce
Very good app. Reliable. We use the free version and it works. Just be sure every 30 days or so you have to log back in. It is very easy to use and looks great on the website.
Hi Beauty and the City admin,
Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review and informative feedback.
Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!
Once again, thank you for trusting our app.
In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ocean
Socialwidget by OneCommerce
It's been 10 days since I sent you an e-mail that has gone unanswered.
We have received a complaint for not being ADA compliant and your widget is one of the elements of our site that is causing problems!
It's very important to make very simple changes on your side and this will benefit all your customers!
So we're very disappointed with your reactivity, even though we're satisfied with the rest.
If you don't update your widget soon, we'll be forced to use another one.
Hi Pisqueya admin,
This is Ocean from the SocialWidget support team. I understand that you are disappointed with the unexpected situation that caused your experience, and on behalf of my team, I sincerely apologize.
I would like to clarify that we received your email on July 25, 2023, and I sent a response email to acknowledge receipt of your request. Unfortunately, there was a technical issue with our application that caused all emails sent on that day to be rejected. To rectify the situation, we sent another email using Gmail services. We kindly request that you check if you have received it. Thank you for your cooperation.
The inquiry is under implementation and possibly be updated during the week. We acknowledge that it was our fault for not keeping you informed about the process, and we hope to have the opportunity to support you better in the future.
Please feel free to contact us if you have any further concerns or questions.
Sincerely,
Ocean from SocialWidget support team
Rasche und vor allem direkt umsetzbare Hilfe. Bin sehr zufrieden.
Julie fixed our problem in a swift manner and the support system was good.
Excellent customer support and great app. Had to work at it a bit to get it set up properly after I missed a step. Ricky took care of us though with screenshots walking us through how to fix it. Love the app so far.
