Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration, professional look, and ability to display Instagram feeds, leading to increased traffic and sales. Its customization options, including Instagram grid button adjustments and performance reports, are well-liked. The support team is praised for their quick, efficient assistance, even for free version users. The app is ideal for small businesses and those looking to boost their online shop's visual appeal and Instagram following. Some are considering upgrading for advanced features.

June 7, 2023

Jaxber was amazing. So patient and clear with instructions and fixed everything for me and guided me through each step. Definitely great support. Thank you.

Boujee Ice
New Zealand
10 days using the app
OneCommerce replied June 8, 2023

Hi Boujee Ice admin,

Here is Jaxber again from Socialwidget.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Jaxber

February 14, 2023

Great app and fantastic support from Rachel! Compared to other apps this is definitely easier to use and any questions are answered quickly

Remarkable Cream
New Zealand
5 days using the app
OneCommerce replied February 14, 2023

Hi Remarkable Cream admin,

Here is Rachel from Socialwidget.

I truly appreciate you leaving the feedback for us.

You are the reason for us to grow more and bring a better customer experience. Thank you for trusting and using our app.

Additionally, I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

Edited December 19, 2022

Very good app ! Technical support very reactive and helpful, helps you till a solution is found. Especially Rachel who helped me today implement my widget ! :D

Fred boulangeries
France
4 days using the app
OneCommerce replied December 19, 2022

Hi Fred boulangeries admin,

Here is Rachel from Socialwidget.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

March 20, 2023

Great support and features. Had a small layout issue which was resolved in 10 mins.
The team provided some great options and tested prior to pushing live. Awesome app

Wolf of WoHo
Australia
3 months using the app
OneCommerce replied March 20, 2023

Hi Wolf of WoHo admin,

Here is Rachel from Socialwidget team.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

January 30, 2023

Easy to install and Ricky reached out with some suggestions to make the look and feel better and helped with a question I had. The feed looks great on the site.

Nicoles Jungle
United Kingdom
1 day using the app
OneCommerce replied January 30, 2023

Hi Nicoles Jungle Admin,

Here is Ricky again from Socialwidget team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky

May 30, 2023

brilliant customer service and a great looking app. works really well on our site. Ricky was such a help too.

Riber Products
United Kingdom
About 20 hours using the app
OneCommerce replied May 31, 2023

Hi Riber Products admin,

Here is Ricky from Socialwidget team.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

May 22, 2023

Hello my girlfriend and I both have the app. It worked amazing till now. I think there is maybe an error? on both of our sites it's deleted and the app don't load anymore. Could you maybe help us to solve this?

kashmirfashionlabel
Netherlands
2 months using the app
OneCommerce replied May 22, 2023

Hi kashmirfashionlabel admin,

Here is Ricky again from Socialwidget.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for latest news regarding not only [app name], but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

June 6, 2023

Seriously impressed with Jaxber at support. He was available immediately, patient and knows the product. Guided me through like a pro. Seems like a great organization. Will test product to see how good it is, but so far functionality is beyond what I expected.

MADE 4 FANS
United States
About 1 hour using the app
OneCommerce replied June 8, 2023

Hi MADE 4 FANS admin,

Here is Jaxber again from Socialwidget.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

In addition, I highly recommend you to check our blog for latest news regarding not only [app name], but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Jaxber
Socialwidget by OneCommerce

May 15, 2023

Great app, I just installed it and it looks good. :D I asked something to the staff member Ricky and he replied within a minute with a solution which i think is great support!

Maeum Concept-Store
France
29 minutes using the app
OneCommerce replied May 15, 2023

Hi Maeum Concept-Store admin,

Here is Ricky again from Socialwidget.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky

December 6, 2022

Great customer support! They answered me right away and helped resolving my issue. I definitely recommend using it

Vitamin D Jewellery
Israel
5 months using the app
OneCommerce replied December 6, 2022

Hi Vitamin D Jewellery admin,

Here is Rachel again from Socialwidget.

First of all, I sincerely thank you for your precious feedback.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce