Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate Instagram posts, enhancing the visual appeal of their stores. It's praised for its stylish design, easy setup, and compatibility with older themes. The app is also noted for boosting social proof and keeping websites updated. Many commend the support team for their quick, efficient responses and problem-solving skills. The app is recommended for its simplicity, functionality, and excellent customer service.

June 19, 2023

Great responsive customer service and app! I highly recommend this app for anyone looking to add an Instagram feed to their website.

Monte's Fine Foods
United States
About 2 years using the app
Mintt Studio replied June 19, 2023

Hello Monte's Fine Foods, thank you so much for this 5 star review and for recommending us! It's fantastic to hear that you enjoyed the experience with our app and Support. Best wishes!

October 30, 2023

I recently installed this app but had trouble linking it to my homepage. Ines from technical support was very helpful and quickly fixed the problem. The app looks great, very modern and clean.

Harrisson Australia
Australia
2 days using the app
Mintt Studio replied November 1, 2023

Hi Harrisson Australia, thank you so much for leaving us this 5 star review! We are delighted to hear that you enjoyed our app's look and feel and the experience with our support team. If you ever need help again don't hesitate to reach out. Best wishes!

January 20, 2024

Wow SO easy to install!! Thank you!

guenther&friends
Germany
6 minutes using the app
Mintt Studio replied January 22, 2024

Hello guenther&friends, thank you so much for this review! It's fantastic to hear that you found our app easy to install. Best wishes!

June 2, 2023

Great app and super fast response from support when I needed help changing something. Highly recommend, thank you!

Coultura
United Kingdom
8 months using the app
Mintt Studio replied June 2, 2023

Hi Coultura, thank you very much for this 5 star review! It's fantastic to hear that you enjoyed our app and the experience with our Support team. Feel free to reach out anytime. Best wishes!

July 17, 2023

Used them to add my feeds to the store which hopefully will help with sales. Overall a smooth experience.

Evo Digital Store
United States
About 2 months using the app
Mintt Studio replied July 18, 2023

Hello Evo Digital Store, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app 😊

October 4, 2023

Instafeed is great app for embedding an IG feed, with lots of customizable options and excellent support for when you need help.

PARLEE Cycles
United States
About 2 months using the app
Mintt Studio replied October 6, 2023

Hello PARLEE Cycles, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and support. If you ever need help again don't hesitate to reach out. Best wishes!

August 14, 2023

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely.

From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue.

What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future.

But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism.

Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked.

In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

ARTIQUE AMSTERDAM
Netherlands
13 days using the app
Mintt Studio replied August 15, 2023

Hi ARTIQUE AMSTERDAM, thank you so much for leaving us this 5 review and sharing your feedback about our support :) it makes us so happy to hear that Inês was able to provide timely and effective assistance and that the overall experience was enjoyable. Feel free to reach out to us if you ever need help again. Have a wonderful day!

May 3, 2024

Very responsive and effective follow up despite our free subscription.

BODEWELLS - AUSTRALIA MADE
Australia
Mintt Studio replied May 4, 2024

Hello BODEWELLS - AUSTRALIA MADE, thank you so much for this review! It's amazing to hear that you enjoyed the experience with our support team. If you ever need help again don't hesitate to get in touch, our team is always ready to assist you. Best wishes!

October 7, 2023

I have an older Parallax theme that we are still running that works great for us, but it did not have the option of easily adding Instafeed. I contacted support and they were on it the same day getting it installed and running. Great customer service and we like the look and feel of the app with our Instagram.

Pacific Garland, LLC
United States
3 days using the app
Mintt Studio replied October 9, 2023

Hello Pacific Garland, LLC, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app look and feel and the experience with our support team. Feel free to reach out to us anytime you need. Best wishes!

November 28, 2023

Ich habe den kostenlosen Plan und bin sehr zufrieden ab und an muss ich Ihn aktualisieren, dass er wieder funktioniert

Biker-Shirts
Germany
4 months using the app
Mintt Studio replied November 29, 2023

Hallo Biker-Shirts,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Wir schätzen Ihr Feedback sehr. Bezüglich des Updates Ihres Kontos ist es wahrscheinlich aufgrund kürzlicher Änderungen in Ihrem Instagram-Konto erforderlich. Wir legen großen Wert auf Sicherheit und erfordern daher ein Update für Instafeed in solchen Fällen. Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, unser Support-Team zu kontaktieren. Wir sind hier, um zu helfen!

Ich wünsche Ihnen einen wunderbaren Tag!