Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate Instagram posts, enhancing the visual appeal of their stores. It's praised for its stylish design, easy setup, and compatibility with older themes. The app is also noted for boosting social proof and keeping websites updated. Many commend the support team for their quick, efficient responses and problem-solving skills. The app is recommended for its simplicity, functionality, and excellent customer service.

January 26, 2022

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other m

Pok-games
Switzerland
1 minute using the app
Mintt Studio replied January 27, 2022

Hello Pok-games, thank you so much for your 5 star review :)

September 21, 2021

Provide some detail about what you did or did not enjoy about using this app. Your comments can hhhh

Sepia Cosmetics Inc.
Canada
22 minutes using the app
Mintt Studio replied September 21, 2021

Hi Sepia Cosmetics Inc. Our support Team has reached out to you by email to understand more about your experience with Instafeed.

February 20, 2020

Piggybacking on the other review someone posted from Feb 19th, 2020. Who said "Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars." However, I'm rating it one star below that, simply because of the developer's pathetic response to that review.

I actually happen to be a front-end web developer who writes HTML/CSS and has created feeds like this from scratch. I would absolutely NOT call this either "responsive" or "adaptive" (it's literally neither). All it does is scale down proportionately so that the same number of images appear on mobile as on desktop, which makes them tiny if you have any more than 2 images showing in the row.

Do you remember how websites looked on phones before people started developing for mobile? You'd see the full desktop site, but you'd be zoomed way out so it fits on your tiny phone screen without having to scroll sideways. Nothing would be readable, everything was tiny. You had to pinch-to-zoom to interact with anything, see images, etc. This is exactly the same way this instagram feed functions. Setting max-width: 100%; in your CSS and height: auto; on your images is about the lamest excuse I've ever seen for "responsive".

So no, it's absolutely not responsive. Does it work on mobile? Yes. It acts exactly like an old non-responsive website does. However, "does it work?" is a pretty low bar when non-responsive sites also technically meet that requirement. A better question would be "how is the user experience on mobile?" and the answer to that question would be "pretty garbage because you can't see anything". In my opinion, that doesn't count as "responsive" at all.

Shopify's built in feature worked fine. Their developers just didn't want to be bothered to update their tool to use Instagram's new Graph API (which honestly would have taken one of their developers an afternoon) so instead they're passing the buck to third party developers. Now, if you want actual responsive functionality with your Instagram feed, you need to shell out more cash. It's lazy on Shopify's part, and seemingly the third party options are also pretty garbage unless you pay money.

But hey, it's free I guess.

asher + arden
United States
23 minutes using the app
Mintt Studio replied February 20, 2020

Hi asher + arden,

Thanks for the detailed review, we really appreciate the time you took here and the technical details but I'm afraid it doesn't reflect our app since you are only referring to the free version. With our app you can even manually choose the number of rows and columns you want to show on mobile with our Pro and Plus plans.

We are happy to explain everything by email if you want contact us at support@minttstudio.com

Thanks,
Instafeed Team

June 5, 2019

Very simple to install. Video was very clear and I am sure I will love using the app in my business.

Melia By Jade
Nigeria
17 minutes using the app
January 21, 2022

I tried the app on two different stores and it did not work with either of them. Completely disappointed.

J. Waters Apparel
United States
17 minutes using the app
Mintt Studio replied January 22, 2022

Hello J. Waters Apparel! Instafeed works in any theme or store, I can see that our Customer Support is in contact with you, they will install it for you. Thank you.

November 1, 2017

I wasn't impressed with this app. I like things quick and easy, this was neither. I had to deal with coding and that wasn't fun. I would've just liked it to look a bit more customer to my feed and it to be easier to set up.

Farmhouse Frocks
United States
16 minutes using the app
August 1, 2021

This app seems simple and clean to use but I can't seem to figure out how to add it to the PALO ALTO theme. Any suggestions?

Mei-Mei Moon
United States
14 minutes using the app
Mintt Studio replied August 2, 2021

Hi Mei-Mei Moon 👋 Thank you so much for leaving us your feedback. Our support Team has reached out to you by email in order to help with your query.

October 10, 2018

Doesnt work out of the box, it keeps on saying to clear my cache and try again, pathetic and time waste.

Shoppers Bar
United States
13 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. Our most recent version fixes this issue that was affecting some stores. Go to Instafeed app and update to our latest version.

Thanks,
Instafeed Team

October 27, 2016

I downloaded this app and all the photos look blurry.
It woks fine, no issues there, but all the Instagram photos on the home page are blurry no matter what size i use.

Tribay Market
Canada
8 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. A fix for this was released in the beginning of 2017.

Thanks,
Instafeed Team

August 31, 2020

You can't choose from your Instagram posts it shows only the lastest posts. I think Snaapt is way better

Smash State
Morocco
8 minutes using the app
Mintt Studio replied August 31, 2020

Hello Smash State, thank you for your review. You can choose the posts that you want to show with our Plus plan, you can even create multiple different feeds from a single Instagram account! Let us know if you need any help.