Reviews (312)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing website aesthetics by displaying Instagram photos and linking products directly through photo tagging. It offers customizable gallery layouts and features like hashtag filtering, which are useful for aligning with brand needs. The setup is straightforward, and the app performs reliably. Customer support is consistently excellent, with staff being proactive and responsive in assisting with customizations and troubleshooting. This makes the app a valuable tool for seamlessly integrating social media into e-commerce platforms.

August 17, 2017

I installed the app, however I'm not that tech savvy. I emailed the support email provided and I received a response immediately! Make long story short, Kalys helped me out and resolved my problem. He was very helpful and installed everything for me. I'm very happy with the customer service!!!!! :)

Walquiriacollection
United States
About 1 month using the app
July 8, 2017

Great app. Doing the job.
Excellent customer service answered my problem within a few hours.

E E Shop
Israel
About 1 month using the app
February 6, 2017

Really Love it ! easy to integrate ! professional images looking, you can even tag your photo to the name of your product so that customers can buy directly from instagram, for people who want to see a live demo, you can take a look at the bottom of my home page www.vantoutbrothers.com

Great customer service too !

Thank you

Vantoutbrothers
Morocco
About 1 month using the app
March 4, 2020

App integrates easily.
Over the easy installation and nice design their customer service is on point. Quick response and flexible tweaks.
You guys are great thank you!

8JS
Switzerland
About 1 month using the app
August 19, 2020

Excellent service and communication, especially from Tattu Kachieva and Tim Khud. My Parallax theme had to be updated twice and the instagram feed broke as a result. Sure enough, they repaired everything within a day. I highly recommend Shop Instagram Feed & UGC!

Haven & Co.
United States
29 days using the app
Growave replied September 1, 2020

Haven & Co. Thanks for such motivational review! Our team members will be excited to know you’ve mentioned them. 🤩

Our files need to be reintegrated properly in case of switching themes. We try our best to make this process quick and smooth, so it doesn’t affect the shopping experience for your customers.

Also, we can embed beautiful gallery to any page you want and adjust styles to your preference :)

January 4, 2017

Great app, works well and good support. Recommended

Patrick Toth
United Kingdom
29 days using the app
March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

CO2Art.eu
Ireland
28 days using the app
February 23, 2018

Great app and fantastic support! Thank you so much!

Pleasuresexy Com
United States
28 days using the app
May 5, 2017

Love this...i couldn't figure out how to embed and they did it for me. Yes, to their customer service

Delanis
United States
27 days using the app
Edited March 23, 2020

Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!

Tote Stories
Sweden
27 days using the app
Growave replied March 19, 2020

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :)

Reading such reviews, we feel energized and want to work even harder to make our app better! Thank you!~