Reviews (312)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance shopping experiences with features like multiple gallery creation and product tagging. They value the customizable layouts, hashtag filtering, and translation options, making it suitable for international audiences. The app is praised for its intuitive interface, professional site enhancement, smooth integration, and responsive customer support. The free version is also noted for its comprehensive features, with easy upgrade options ...

Edited June 3, 2020

As there were trying to fix the issue with Instagram feed on my home page they destroyed my website applying 45 changes to my template without any permission, sections were gone, my old logo was on the website, colours of the template was the opposite that I currently had. They just reset everything and then sent me an email that they fix the issue. They applied some changes to the setting_data. ...

MAYL Wear
Hong Kong SAR
10 months using the app
January 27, 2023

Unbelievably unethical and fraudulent business practices. We signed up for the app last year (It was a different logo with a different title). It was $4.99/month, as it is still advertised in the app store. We looked at our bill this month and realized we had been charged $49/month for the last few months! When I chatted with the app developers about this claim they said we upgraded the account ...

SKORDO
United States
10 months using the app
Growave replied April 18, 2023

Hi team at SKORDO,

Please accept our apologies for such a negative experience with our app. And I hope that I can change your mind in a better way! 🙏🏻

Please let me note that ...

April 11, 2019

Lots of glitches for UGC gallery. Posts are not in right order, when contacted, they insist there is nothing wrong even though my gallery is showing old posts first despite set to 'newest posts first'

And Well Dressed
Singapore
6 months using the app
Growave replied April 19, 2019

We would like to apologize for the negative experience you faced with UGC gallery. This has been a tough time for us knowing that we've let you down and failed to provide you ...

Edited October 5, 2017

The app was too busy pushing upgrades to me before I saw my gallery. Please stay away from this app, because the developer will send you constant emails and instagram messages . I wished he put this much effort into actual development because the issue that I had was I was unable to see my images . I was in the market for an instagram app for my business this one did not work at all. I got many ...

Thejplace
United States
About 1 month using the app
Growave replied March 28, 2019

We would like to extend to you our most sincere apologies regarding the unfortunate experience you faced with our app. We totally understand your concerns as a merchant. ...

April 9, 2020

I wanted to setup and use this app but it does not work in Google Chrome. I work off of my companies computer and cannot download any 'extensions' or other browsers to bypass this.

Texas Closet & Co.
United States
12 days using the app
Growave replied April 15, 2020

Dear merchant, we are sorry to hear that you had such experience, but we really appreciate you bringing this to our attention.

We would like to confirm that our app works on ...

June 13, 2017

Hello
I contact you because I had set up your application on my eshop, I quickly remove it seeing multiple likes on doubtful instagram profiles! I lost many subscribers because of your conneris! More, since I removed your application, I no longer have any like or movement on my insta !!! Usually every post is worth me a multidude of like in very little time! I will post your application as ...

Thedresscode Shop
France
2 minutes using the app
Growave replied March 28, 2019

We would like to apologize for the negative experience with our app. Moreover, to make things clear, we are known for little different functionality which extends to wide ...