Reviews (898)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating user-generated content and social media posts, noting significant improvements in conversions and customer engagement. They praise its user-friendly interface, customization options, and seamless integration of features like product tagging and shoppable galleries. The app is recognized for its reliability and efficient handling of high traffic. Customer service, particularly from team members like Fede and James, is frequently commended for responsiveness and helpfulness in implementing feature requests and providing usage guidance.
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Overall works great. But took a star off because I found all of a sudden it stopped loading on my store home page, so I had to log in to fix it. Also another star off because it looks like the developers have started removing some features that used to be available. For example I could tag up to 5 products before, now to tag 2 or more, I need a monthly subscription. Also there has been a limit added to how many photos you can tag with a product now. I am worried when I log in to this app a few months to a year later, all good functionality will be gone, and it will become a limited and extremely stripped down app like all the other Instagram app offerings in the Shopify app store.
Initially I would have rated 5 stars! It worked perfectly, until it didn't. Now, instead of an insta feed, I have a bunch of ugly question marks where the photos should be.
I emailed support and someone got back to me pretty quickly but never fixed the problem and then just stopped emailing.
I'm sad. :(
I am still evaluating if browsers would bother clicking on an intermediary site for hyperlinks to the shop...the idea sounds great but we need statistics to validate its impact.
Great set up, good functionality.
Cons:
-Mobile experience isn't ideal, images get too small.
-Site went down today with no notice of an outage, and simply an error that it was under heavy load. Free is great, but it won't have all the support paid will.
I liked the concept, though I thought it was just a way to allow users to click on an image in my Instagram which then takes them to the product in my Shopify store.
It does not do that and just takes them to a Snappt version of my IG. To me, that seems pointless, why have a link in my IG to a site that isn't my actual Shopify store, which is where I want potential customers to go anyways? Unless I'm not using the app properly, in which case I'd love someone to help me out.
I like this app because it is free to use -- utilizes your Instagram feed (and/or hashtags) to curate your gallery. However we have two galleries, and Snapppt puts incorrect images in each, and takes a while for the page to load.
Just installed the app for our webshop.
How do you show your Insta-feed on your website using Snapppt?
Please HELP.
PRODUCT DOESNT UPDATE ON WEBSITE
BE AWARE before you install and spend your time linking product pages to each IG post photo... If you're only using the Free version, you ONLY get to choose and link to 50 IG posts for free. You cannot change them or choose others instead once you've reached the 50 max. Quite disappointed!
Still working my way thru as I I'm not seeing any engagements thru this process, but I'm determined and it's only been a cpl days! I do like the concept and functionality. What I don't get is that my customers now have to go to another site to click on a link to get to my site? Is that correct? Forgive my ignorance, like I said, it's been only a cpl days.