Reviews (906)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting e-commerce through user-generated content and social media integration. It enhances customer engagement and increases conversions and order values by showcasing social proof. Key features include video commerce and easy image tagging for creating shoppable media. The interface is user-friendly, and integration does not affect website performance. Customer support is responsive, and frequent updates are based on merchant feedback.
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I absolutely love this app. I do not use all of the features only really needing the UGC tagging option to link to products which is great. Would love to be able to upload my own content too as most people have now moved to IG stories rather than posts. The pricing structure is beyond small businesses and such a shame. Would be great if you could purchase a bundle of extra tagging or uploads as one offs like many other apps rather than sign up to a monthly payment if you do not require all of the other features.
Hey thank you so much for your review. I take your feedback on board and I'll be discussing with the team the possibility of purchasing bundles with extra services like the ability to upload your own photos.
pretty good app to link instagram with online store.
This is the second time installing the app. First time it showed some but not all of our UGC and it overtime showed less and less. I uninstalled and looked for a different app but couldn't find one that let me easily edit which pics from feed showed up so I returned. It's several steps but I regram any posts that the app doesn't pick up in the People Powered tags. The regram idea took a few emails to get as an idea from the staff at SNPT. I didnt like the extra steps so I left. Now I am back and did it it seemed to work fine but isnt great for my instgram restyling.
Like that I can put gallery on product page now as social proof as people decide whether to buy and tailor it with just pics of that product.
This app does everything that is says and more. I would have rated it 5 stars, however, the technical team seems to be lagging in regards to fixing technical difficulties with the app. Possibly hiring more staff would help with this issue.
I like the app because it's easy to use and gives an option to click and purchase from Instagram.
Pretty smart app but it will.be better if new products can be automatically added..
Great App if you're doing Instagram campaigns. Only one problem, weblink load times. Slow load times can lose your store customers.
Like the app, and how customers can shop the feed. Looks great on our website, however I have encountered some problems with loading the instagram feed pics.
It is a good tool, but it shows only a gray band on product pages that do not have UGC, which breaks up the sophistication of the shop design.
Update 2022/12/22
I was told by customer support that it was impossible to get rid of the gray box before, except by using the Fallback Gallery feature, but they have now solved the problem.
It would be a better tool if it were possible to analyze the performance of each UGC in more detail. The goal of UGC is not to get published, but it is also important to make improvements based on performance.
Thank you for bringing this to our attention and for taking the time to leave us a review. We appreciate your feedback and take it on board.
There are a few options to remove the 'grey band' you are seeing in your product page galleries. You can use the Fallback Gallery feature to fill the gallery with your most recent images for a richer customer experience. Alternatively, you can remove the background from the section where there are no items to display so it does not appear grey. I have sent you a direct message just now, as we'd be happy to help you with this if you wish. Best, Fede
Love this app! The ability to direct customers to the proper merchandise with just a click on a photo is great. It would be great to have more than one link available on each IG photo. Keep up the great work!