Sauce: Instagram, TikTok & UGC , 882 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. They value its ability to display social media content on their websites, particularly the tagging feature and video commerce. The customer service, especially from Fede and James, is highly praised. Merchants find features like shoppable Instagram feeds, tagged posts on product pages, and direct shopping from Instagram efficient. They also appreciate the tracking of user-generated content and conversions, but suggest improvements in analyzing the performance of such content.
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NO CUSTOMER SERVICE AT ALL.
They never read your messages and never answer any problem that you have.
I could try the app because I can't make it work properly in my site. Always the same problem.
I embeded the app in my website but always show 2 colums, no matter how many colums I program in the app before embeding
UPDATE: They just answer me. After 2 weeks... better late than never...
The app is nice although it's missing some basic functions here and there. I've contacted support a number of times however they are not very responsive. On their live chat, I find myself having to follow up numerous times (this last time for over 2 weeks) and still waiting for a response. So 4 stars for the app but 2 stars for their support.
Can you please fix this app? It's down about 50% of the time and has problems loading. Totally unreliable I would not recommend!
Update - they've cut off a pile of basic features and are now upselling for much more per month than other apps. I thought I'd have a great app for the long haul, but first they cut out multi tagging, then they limited the number of links I can have at all. So in another month, I'll be either forced to pay a bunch, or shop somewhere else. I'm a small business, already the amount of add ons is climbing. I can see paying some, but not what they are asking. Makes me wonder what other features will get cut later even on a highly paid plan.
I love how I can have a mini instagram feed of the products I've tagged in the main instagram feed - so nice for customers when they look on a product page to see the products related instagram images for real life uses.
Everything works well until someone clicks on the product they want to buy and the link never loads... it takes them to a snipppt link that is just not working.
I installed this app so that our Instagram feed should be shown on our website homepage footer. I tried a lot to show our insta images, but it shows someone else's images. I checked the access token as well.
Thats the reason I uninstalled this app
I did a mistake when filling the email and now I can't change it, so I have no access to the email verification page. That's very disturbing.
We have sent you an email on how to change that. Let us know if you need anything else.
...super buggy + not very user friendly; if you have difficutly with these DIY websites, you're dead with this app...its difficult to get used to. Great idea though....nice try. The only 'friends' Id recommend this app to are people who are willing to put in some time for the learning curve OR have a more than intermediate level knowledge of website management.
Unfortunelty doesnt work for me either displays on laptop but not on phone, hope someone can fix this it looks like a good app
Its good, however there are no option to remove their branding. So in many cases it becomes useless unless you want to be a billboard for them!