Reviews (899)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting e-commerce by integrating social media content from platforms like Instagram and TikTok. It enhances customer engagement and conversions, with features like user-generated content boosting order values. The app is noted for its user-friendly interface, real-time analytics, and smooth performance. Merchants also appreciate the responsive support team and customization options that maintain brand consistency.
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I used this app to put my instagram feed on my Shopify store. We decided to shy away from posting on Instagram and tried to delete the app. The app can not CAN NOT be deleted. I have tried, 1. finding the embed in the theme code, 2. deleting the widget from my homepage, 3. messaging Snapppt, 4. revoking access in Instagram 5. deleting Snapppt from my Shopify app page. Nothing worked. I don't know how they are so conniving but they can't be deleted. Be ware. It still shows on our front page. We've spent over 2 hours trying to delete them.
This could be not a bad app - ie. it makes a pretty, shoppable gallery however, I have to tag the products in instagram if i want them to show up on instagram, and THEN I have to tag them AND populate them on our shop page. It does not just pull my tags from IG and auto update our store page. I also can not indicate variant. For our store this is a big deal - like, tagging a product without being able to indicate the COLOR isn't helpful. Lastly, what really made me write this review... these developers are just being plain shitty and removing features and starting to upcharge for basic features. I am not allowed to tag more than one product now?! You've got to be kidding. This is where I find another plug-in. Byyeeeeee.
I have been trying to reach support for 2 weeks now. Shopify has sent two emails within that time as well to connect with support. Crickets - no response. Still awaiting a response
Very bad app, not working well, and the support is even worst, don't waste your time installing it
UX is awful. It won't let me search the influencer by their handle only with hashtags. It also won't let me add the influencer image to the product page without downloading code. It used to be easier to use but since they updated the app, it's gone downhill. Will probably delete the app and find something similar. 100% do not recommend.
Hi Ela Handbags, I've recorded a quick 1min video https://youtu.be/vM4F0SlpL1Q showing how any Instagram Influencer can be looked up by their username, their media can then be tagged with any product and automatically showcased in your relevant product pages (no code needed!). I'd be delighted to hop on a 1:1 to better understand your key challenges and will do my best to solve + optimise them for you on the call.
WORST CUSTOMER SERVICE! THEY DON'T REPLY TO EMAILS AND LEAVE YOU HANGING... UNBELIEVABLE!
Is there any one can help me delete the app code??? what's the fuck!!!!-----------------------------------------------------------------------------
The app was originally free - I got it all setup and it really is a nice app. However...
1. They pulled the ol' switch-a-roo on us and changed their business model. Now the free tier is basically useless and we would have to pay a minimum of $30/mo. Now I have their code cluttering our site with the option to pay up or not use it like we were previously.
2. SNPT code fought other code on our site and I had to disable it. Specifically, it fought w/ our Rewards program "Smile.io" Bummer, because the app is well thought out and nice...just a slimy move to change up pricing like that. Also, it would be nice if they showed their pricing tiers other than "Free to install" - below is the $29.99/mo. tier - essential if you want to actually utilize the app. $29.99/mo
Everything in Free, + Video tagging
Videos in galleries, Product Pages, Shop the Look cards
Custom galleries
Unlimited embeddable galleries for your store & web
Unlimited product tags
Multi product tagging on products & videos
UGC
Tag your products in User Generated Posts & Videos
Hashtag galleries
Create custom hashtag filtered galleries
Shop the look cards
Let customers shop the look in interactive media cards
Discreet branding
Minify SNPT branding that your customers see in your store
Design customisation
Get the look you want for all galleries & carousels
DON'T WASTE YOUR TIME
its a separate site that wont even be added to a page using iframe
unless thats what you are looking for
Awesome app UNTIL you have a problem. Worst support I have seen since I started my site on Shopify. Might be because the app is free.
After adding the product galleries code, it started messing with my checkout, cart pop-up store buttons and the product image display. The team responded a couple of times after I reported the issue. The responses did not help. I was told that the issue was forwarded to their development team after I constantly kept emailing them. Been 3 weeks now and no solution or as much as an update as to where things are. Ridiculous.