Reviews (899)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce by integrating social media content from platforms like Instagram and TikTok. It enhances customer engagement and conversions, with features like user-generated content boosting order values. The app is noted for its user-friendly interface, real-time analytics, and smooth performance. Merchants also appreciate the responsive support team and customization options that maintain brand consistency.

August 4, 2018

once you click on the picture price tags like 69,99€ will be displayed as 6999€.

Jcmaster
Germany
5 months using the app
April 6, 2018

TERRIBLE APP DO NOT USE. IT DOES NOT MAKE YOUR INSTAGRAM SHOPPABLE IT GIVES YOU A LINK TO PUT IN YOUR BIO SO PEOPLE CAN SEE A PAGE TO SHOP THE PHOTOS. COMPLETELY POINTLESS. DONT WASTE YOUR TIME LIKE I DID

Toallmyblackgirls
United Kingdom
3 months using the app
July 5, 2022

I have logged in with this app already. I recently changed my insta password so I was trying to log in to this app again from Shopify but it's not working anymore. not sending a reset password either. If I try to sign up again it says this user id already exists and I tried their live chat and send a message for help. Nothing, nada. I feel so lost and this app put me in a loop I feel I can't get out of. :(

My Brands Closet
United Arab Emirates
3 months using the app
September 12, 2019

I've followed the instructions, but it's not working on my feed and I cant find a customer service number, email or contact anywhere. How are we supposed to contact you for help?

VESTIRSI
Australia
2 months using the app
June 1, 2017

It looked great when we downloaded it and started using Snapppt, but it didn't put prices on our feed nor the tags to shop, and only made us change our actual website with theirs.

Eilean Organic Couture
Mexico
About 2 months using the app
March 11, 2018

impossible to delete or deactivate your account! Does not make your actual instagram shoppable.

Sandra Macdougall Art
Canada
About 2 months using the app
March 13, 2020

Super confusing UI and horrible customer support. We've had some simple requests for info after the theme wouldn't auto-install and the code couldn't be implemented. Close to a dozen emails later they refuse to give us simple information, nor message us back. Terrible app and people.

ABLOC
United States
About 1 month using the app
Edited February 25, 2019

Don't like writing bad reviews. Had high expectations. Unfortunately, I had no support from this app. It stopped working without notice and contacted support staff in many occasions without and answer.

Pampas Fox
Sweden
About 1 month using the app
May 5, 2017

1 star because they didn't take the hint to unsubscribe from any and all unsolicited e-mails.

Had to blacdklist their domain and every single Source IP in order to stop getting e-mails.

Tweegsters Bricks
Canada
28 days using the app
April 2, 2019

I can't signup to Snapppt, it just say opps something went wrong....! It doesn't say anything on their app and there's no way contacting them

DeiaClothing
Sweden
28 days using the app