Reviews (900)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce by integrating social media content from platforms like Instagram and TikTok. It enhances customer engagement and conversions, with features like user-generated content boosting order values. The app is noted for its user-friendly interface, real-time analytics, and smooth performance. Merchants also appreciate the responsive support team and customization options that maintain brand consistency.

August 1, 2019

Great app that delivers on the goods. Easy to set up your instagram shop and get it running. Nice ability to select some posts from instagram and remove others.

PAYA boutique
Australia
About 2 years using the app
January 11, 2017

Been looking for a "Buy" option on Instagram for ages. Well, here it is! Thank you.

My Action Images
Australia
Almost 2 years using the app
Edited August 6, 2018

This app does everything that is says and more. I would have rated it 5 stars, however, the technical team seems to be lagging in regards to fixing technical difficulties with the app. Possibly hiring more staff would help with this issue.

Only Chill Vibes
United Kingdom
Almost 2 years using the app
April 4, 2017

I just wish we could customize the language "BUY" - we'd love to share links from IG posts that aren't necessarily products. We also share blog post links, calls for contributors, etc. that we'd love to incorporate into this clickable feed. Otherwise, this is a GREAT app.

Chickpeamagazine
United States
Almost 2 years using the app
Edited August 11, 2020

This is the second time installing the app. First time it showed some but not all of our UGC and it overtime showed less and less. I uninstalled and looked for a different app but couldn't find one that let me easily edit which pics from feed showed up so I returned. It's several steps but I regram any posts that the app doesn't pick up in the People Powered tags. The regram idea took a few emails to get as an idea from the staff at SNPT. I didnt like the extra steps so I left. Now I am back and did it it seemed to work fine but isnt great for my instgram restyling.

Like that I can put gallery on product page now as social proof as people decide whether to buy and tailor it with just pics of that product.

Social Justice Jewelry
United States
Over 1 year using the app
January 24, 2017

Good concept but needs a little tweaking.. maybe even a partnership with Instagram? Would be 5 Stars if you didn't have to redirect customers away from your Shopify page. I still link to www.hilogrowshop.com in my Instagram bio. I do use some of the features though and the team seems very kind and professional. Currently rating 4 stars.

Hilo Grow Shop Llc
United States
Over 1 year using the app
November 24, 2017

Like the app, and how customers can shop the feed. Looks great on our website, however I have encountered some problems with loading the instagram feed pics.

Own The Couture
Canada
Over 1 year using the app
March 11, 2018

good app for a look like Instagram page, until you can´t get the real deal from Instagram itself

Metal Gods
United States
About 1 year using the app
March 11, 2017

Snapppt has been a great addition to my Instagram feed allowing customers to shop directly from Instagram. It's easy to use, understand and update!

Please Thank You
United States
About 1 year using the app
January 19, 2017

I love this app. I gave it only 4 stars because as of now I have to manually put in each link for each product. if there was a way for it to autolink that would be the 5th star. Its very helpful. we only installed it a few days ago but i have seen my site metrics sneaking up. The more links the more views. Exciting stuff this instagram integration.

Kandubeads
United States
12 months using the app