Reviews (899)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce by integrating social media content from platforms like Instagram and TikTok. It enhances customer engagement and conversions, with features like user-generated content boosting order values. The app is noted for its user-friendly interface, real-time analytics, and smooth performance. Merchants also appreciate the responsive support team and customization options that maintain brand consistency.

May 17, 2021

I filled in the wrong email address when registering. But I found that I was using an abandoned email address, and there was no button to click back or modify the email address except for showing the email verification page. so disappointing!

Vulkit
China
About 3 hours using the app
Sauce Social Commerce replied May 17, 2021

Hi there, we have already reached out to you and offered assistance. We hope you will enjoy using the app as all the other shop owners we have on board with us.

May 17, 2018

software works well and looks good enough,,,but I dont get it.
All you can do is add a snapppt gallery link to your instagram bio..so what is
the benefit of this over putting your own shop link there? if instagram allowed links from images in app allowing for a direct instagram to purchase experience, then this would be gold dust..but they don't!

Ravenous Souls
United Kingdom
About 2 hours using the app
March 19, 2020

Very bad user experience. I want to delete my Insta Feed from your website. Unable to do so. It should clearly specify the countries lists in which this app works. Its not working in India.

Acmura
India
About 1 hour using the app
October 10, 2017

Unfortunately, the app has changed and now it routes our customers to the Snappt website whenever they click on an Instagram photo. No, thanks.

Dreamy Presets
United States
31 minutes using the app
June 7, 2018

This app is completely pointless and once you sign up you cannot close your account.

Don't waste your time. The app does not work as advertised and does NOT make your Instagram Shoppable

Purelybizarre
United States
30 minutes using the app
March 27, 2018

It does NOT make your instagram "instantly shoppable" as described! Its a middle-man website platform which is fairly pointless.

Wave Riding Vehicles
United States
28 minutes using the app
November 23, 2017

Completely Useless app to anyone with any sort of internet marketing skills. They sell it like it's a plug in to directly link products in the images like you are already seeing some approved pages with the ability to do. However, Snappt basically requires you to put a link in your bio which takes people to a copy of your instagram page, where they can now see the product icons on your instagram posts.

You don't need this app. Just drive the traffic directly to your site.

Waste of time.

Barecomposites
United States
17 minutes using the app
April 8, 2018

Would be awesome but keeps pulling in the wrong store's products

Essenzefitness
United States
11 minutes using the app
January 24, 2017

It doesn't actually work with instagram rather reskins what you would like instagram to do via their website. If you have your own website it would just take the place of your sites link in the actual instagram app.
Strange concept

Motofire
United Kingdom
6 minutes using the app
December 4, 2017

Not very good customer service. I got a response after a few days (I’d actually forgot I sent the message) I sonny get a reply, just a link to a forum where someone asked a similar question. I didn’t even click the link, just deleted the app

Fashion Genie Boutique Us
United Kingdom
Less than a minute using the app