Reviews (721)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust search and filtering capabilities, especially useful for large catalogs. It enhances customer experience and conversion rates by improving site speed and performance on collection pages. The No Code Editor is user-friendly, supporting easy management of search functions. Features like auto-complete and customizable search parameters boost usability. Merchants also praise the fast, reliable performance and responsive customer support.

July 6, 2016

A great app which will make your site search look 1000 times better. Very nice! Great support to customise to your chosen theme too!

Rugs Of Beauty
Australia
About 3 years using the app
August 31, 2016

Takes some work to set up if you have a lot of products but you have a lot of control over what your customers see and don't see. Being able to add synonyms for common (or even uncommon) erroneous search results is a plus.

Blackstonelabs
United States
About 3 years using the app
Edited November 21, 2018

We've been using Instant Search for about 3 years now and it is a huge part of our e-commerce business. Easy to use and a very communicative support team that is definitely one of the standouts in the app universe here on Shopify. It's been a big contributor to the growth of our company too and has helped us grow roughly exponentially YoY since launching on Shopify

The platform has so many easily customizable options that it truly is an out of the box solution and is what you make of it. Once you get the lay of the land in the admin panel, you realize that you can do everything that you need to. Another great feature is that most of the styling of the theme is automatically picked up in the app which makes for a seamless experience.

We're now onto our second version of Apt2B.com launching soon and are taking ISP to new heights. We're excited to be partnered and are looking forward to seeing where things go with the app. Highly recommend.

Apt2B
United States
About 3 years using the app
June 25, 2021

Support is very responsive and they work hard to make the solution have not only the functionality but also the look and feel that works. The actual functionality of this solution is top-notch.

BlackToe Running Inc.
Canada
About 3 years using the app
June 9, 2017

Great app to organize items and help customers find their items quicker and easier.

Hourglass Lingerie
United States
About 3 years using the app
October 5, 2014

Wow! There's too many great features to point out. I'll point out some. We have 20,000 variants and wanted something that would just work out of the box and give us Amazon like search functionality, but also allow us granular control over what our customers would see for certain queries.

1. It is very easy to setup.
2. Granular control over search, totally customizable.
3. Top notch support. Seriously. We had several questions along the way and a couple of minor modifications we wanted to make. The support is pretty stellar. Very helpful and insightful.
4. Lightning fast. We wanted something that would return instantaneous results and highly accurate. ISP does it.

Couldn't ask for a better search solution and we looked at them all on shopify.

USAMM, LLC
United States
About 3 years using the app
September 14, 2022

Amazing Customer Support! I had an issue and the team at fast Simon fixed the issue straight away, they have been so quick and effecient

Shop Fortune Costumes Lingerie
Australia
About 3 years using the app
Fast Simon replied November 20, 2022

Much appreciated and wishing you a fantastic BFCM season!

February 22, 2017

This app is awesome! My customers can find my products easier now.

Adorn512
United States
About 3 years using the app
March 22, 2018

Great APP!!! Extremely easy to set up and get running! It changes the whole search dynamic and makes it much more user friendly than Shopify's generic search function! Great customization features! Would recommend this to anyone looking to help their customers get to the right product quickly.

Usedradio
United States
About 3 years using the app
October 28, 2016

We researched many different search apps and found this one to be the best. Customizable layout, auto-complete search field, super fast. We've been using this in our online store selling gifts for men for 3 years now and we highly recommend it.

Coolmaterial
United States
Almost 3 years using the app