Reviews (718)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust search and filtering capabilities, especially useful for large catalogs. It enhances customer experience and conversion rates by improving site speed and performance on collection pages. The No Code Editor is user-friendly, supporting easy management of search functions. Features like auto-complete and customizable search parameters boost usability. Merchants also praise the fast, reliable performance and responsive customer support.
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Your sync function is really bad and time consuming. When we were on the free trail it worked perfectly, on the 50$ per months it did not work and now we are on 89$ a month and it is NOT syncing automatically as it did on the free trail. I must say that I am looking for an alternative product.
Also if you do a search for two words, it does not list the items with both words first. A search should ...
So sorry for the inconvenience. Have you tried contacting our support? You can reach us at support@instantsearchplus.com.
We used it and its good working no complains just to be fair.
But going from 19 bucks per month to 149 for no reason ???
Even the customer support could'nt explain whats the added value behind that price pump... because there is just none ..
Im sure there some plugins that have more fair prices in the marked
its sad but we're out....
Sorry for the bad experience. The new Shopify Store compelled us to crush 12 price plans into 4… This is why we don’t have that plan anymore. We have been working with ...
Really loved this app to begin with, but recently became disappointed in a few things that led me to cancel. Firstly, the sudden price increase - from $140/yr to $400/year?! - for the same level of features. Once it expired, the regular search functionality was disabled/broken on my website. I lost a lot of business over the weekend because no one could search my products. Their customer support ...
Hi Claire,
We were sorry to read your review. A few facts to keep in mind:
1. You were answered politely - no rudeness whatsoever.
2. Your search was not working due to the ...
Current review
My initial review is below. Good things first - support is outstanding.
Product really sucks. The app rolls out features without really testing things out and tries to load paying customer to do the testing job for them. End results - we have had site wide disruption twice so far. Did not receive a proper response or redressal.
The app directly starts messing with the theme code ...
I enjoyed this addon until I realized I wasn't receiving what I needed from it at the $20 a month price point. Support said I didn't really matter to them because we are a new shop with low traffic so they would discount their plan for what we needed to $30 a month. After being told "You won't really make us any money." I switched to Smart Search & Instant Search. That costs me $18 a month and ...
excellent app very helpful to my website visitors
update!
because they have access to our sales numbers they want to charge over $500 a month otherwise they will discontinue the service.
we are using mega search app now and it works just as good but 28 times cheaper
Looks terrible on the site and when you try to delete the app, it leaves code on the site so it breaks other apps.
Hi,
Sorry that you were having a bad experience. Here's what happened.
You installed our app twice on November and December 2021, and used it until April. You had 3 support ...
Would NOT recommend. This app ads code to your site that takes developer support to delete. Bad business! Subpar customer service and the functionality is really bad. The look and feel is not responsive either.
Dear,
Per Shopify's records, you installed the app Jan 31, uninstalled and then again installed on Feb 28 2022. Apparently did not take developer support to delete the app ...
App embarrasses owners with a message that states your limit has reached ON THE MAIN WEBSITE, caused us to lose over 5 customers on the same day and 2 complaints!!!!!!! Never will install, free is not free it is an embarrassment
Dear merchant, thanks for the feedback, however, the limit notification is only visible to the store administrator - certainly not the shoppers. We can discuss this further ...
When Instant Search + is uninstalled, it leaves code which breaks the search function on a website. Namely, it redirects site searches to a non-existent /pages/search-results?q=, required for Instant Search +, but rendering a 404 Page once uninstalled. The default Shopify search results URL is /search?q=. I had to fix this issue on a live website, on behalf of a client. - Barry Healy
So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app ...