Reviews (718)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust search and filtering capabilities, especially useful for large catalogs. It enhances customer experience and conversion rates by improving site speed and performance on collection pages. The No Code Editor is user-friendly, supporting easy management of search functions. Features like auto-complete and customizable search parameters boost usability. Merchants also praise the fast, reliable performance and responsive customer support.

Edited December 11, 2024

Beware of giving access to modify theme files - their 'update' disrupted our recent SEO project. Had no idea of their modification in theme.liquid til i noticed it

Lizzyjames
United States
Over 8 years using the app
Edited December 13, 2023

Collections pages give slower scores on google speed insights compared to standard shopify collection pages. Fast Simon team says nothing they will do but just asks us to fix issues on our side. The response by Fast Simon team isn't accurate, the sales increase isn't 60%, it's around 30%. Luckily Shopify now has very similar features in the collections and search they offer plus it's free, i'll ...

FredCo International
United States
Almost 2 years using the app
Fast Simon replied November 18, 2023

Dear Fareed,

Thank you for sharing your concerns, and we appreciate your business with theFredCo.com over the past two years. We understand the importance of website ...

Edited July 2, 2021

We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate ...

Mysterious
United States
About 1 year using the app
Edited May 26, 2018

Not Paying $150 A Month For This... That's Crazy

Pix Gifts
United States
9 months using the app
September 29, 2016

Was paying $100/month and had an issue with the way this app was working. Took two times reaching out to customer support to get an answer. When I did, they told me there was a conflicting problem with their app and another. Instead of looking into they told me to contact support for the other app. Needless to say, deleted instant search and installed another.

Retro Active Smoke Shop
United States
8 months using the app
Edited January 18, 2017

Had a nightmare of a time transferring our Instant Search + data over to a new Shopify store. Instant Search + works pretty well once you have it setup, but migrating data to a new store was sure a headache.

Merchology Canada
United States
7 months using the app
Edited October 8, 2015

I do like Instant Search +, dont get me wrong, it's a really really good search index that works absolutely flawless most of the time.

My issue is the pricing, i have a relatively small shop and i HAVE to shell out 20$ per month because i have alot of products listed and i find it heavily overpriced for what i'm getting.

While i was in the trial i could at least Sync the data on demand, now that ...

Wellplayed
Switzerland
5 months using the app
August 16, 2016

App has great functions but is very confusing to use and customer support hasn't proven to all that helpful - I have a number of things I'm looking to improve within the autocomplete and results and simply can't figure out how to do them.

Mycharge
United States
About 1 month using the app