InsureShield Shipping Coverage

All carrier shipping protection including porch piracy

Free to install. Additional charges may apply.

Key values section

Comprehensive Coverage

Coverage for UPS®, FedEx® & USPS® shipments. Reimbursement up to your invoice value plus shipping for porch-pirated theft, loss and damage.

Quick Claim Payments

View, track and upload claims with our 24/7 portal. Quickly credit your customers and provide a great post-purchase experience.

Flexible Coverage

Apply insurance rules to all or select orders based on the item, value, or delivery destination. See what orders are insured vs uninsured.

InsureShield Shipping Coverage

InsureShield Shipping Coverage

Provide a premium customer experience in the event of a shipping loss or damage.

Cover your UPS, USPS and FedEx shipments in one easy app with quickly paid claims up to your sales value. And at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience has repercussions. So when a shipment is lost or damaged in transit or stolen from a porch, your reputation is in the balance. With InsureShield™ shipping insurance, you have the power to create loyalty and repeat purchases by taking care of your customer, knowing claims are paid quickly

One Simple App

By using the InsureShield app you can request coverage for your UPS, FedEx and USPS shipments with rules-based coverage. It syncs directly with your Shopify® store and applies your insurance preferences when an order is fulfilled.

You have complete flexibility to choose what gets covered based on your business needs. Cover all your shipments, or select rules based on:

  • Your minimum order value
  • Items or SKUs you want to insure (The app automatically imports SKUs from your Shopify store)
  • Domestic and/or international delivery destination

Superior Coverage for a Superior Customer Experience

Things happen in shipping. That’s why InsureShield protection offers:

  • Coverage for damage and loss, including goods that mysteriously disappear from the front porch
  • Reimbursement up to the invoice value of the goods plus shipping costs
  • Expedited reshipment costs up to 20% of the insured value of the goods can be reimbursed so you easily reship a package.
  • 90 days to report concealed damage and 9 months to file a claim giving you and your customers time to identify any issues
  • Coverage for goods that are refused or undelivered, giving you round trip protection

There’s no required minimum fee per order and no limit to the number of orders that must be insured.

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or waiting on carriers to approve your claim. With InsureShield coverage, you:

  • File directly with us instead of filing with the carrier
  • Manage claims 24/7 with our online claims portal

Additional Details

  • Fulfilled orders must include the carrier and tracking number to be eligible for the express carrier rate. All orders fulfilled without a carrier and a tracking number will be assessed at the USPS rate
  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
  • Limits and deductibles may apply
  • Refer to policy documents for full coverage details and exclusions

Launch date

InsureShield Shipping Coverage

InsureShield Shipping Coverage

Provide a premium customer experience in the event of a shipping loss or damage.

Cover your UPS, USPS and FedEx shipments in one easy app with quickly paid claims up to your sales value. And at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience has repercussions. So when a shipment is lost or damaged in transit or stolen from a porch, your reputation is in the balance. With InsureShield™ shipping insurance, you have the power to create loyalty and repeat purchases by taking care of your customer, knowing claims are paid quickly

One Simple App

By using the InsureShield app you can request coverage for your UPS, FedEx and USPS shipments with rules-based coverage. It syncs directly with your Shopify® store and applies your insurance preferences when an order is fulfilled.

You have complete flexibility to choose what gets covered based on your business needs. Cover all your shipments, or select rules based on:

  • Your minimum order value
  • Items or SKUs you want to insure (The app automatically imports SKUs from your Shopify store)
  • Domestic and/or international delivery destination

Superior Coverage for a Superior Customer Experience

Things happen in shipping. That’s why InsureShield protection offers:

  • Coverage for damage and loss, including goods that mysteriously disappear from the front porch
  • Reimbursement up to the invoice value of the goods plus shipping costs
  • Expedited reshipment costs up to 20% of the insured value of the goods can be reimbursed so you easily reship a package.
  • 90 days to report concealed damage and 9 months to file a claim giving you and your customers time to identify any issues
  • Coverage for goods that are refused or undelivered, giving you round trip protection

There’s no required minimum fee per order and no limit to the number of orders that must be insured.

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or waiting on carriers to approve your claim. With InsureShield coverage, you:

  • File directly with us instead of filing with the carrier
  • Manage claims 24/7 with our online claims portal

Additional Details

  • Fulfilled orders must include the carrier and tracking number to be eligible for the express carrier rate. All orders fulfilled without a carrier and a tracking number will be assessed at the USPS rate
  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
  • Limits and deductibles may apply
  • Refer to policy documents for full coverage details and exclusions

Launch date

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

You are charged $0.60 per $100 Express Carriers ($10,000 limit). $0.80 per $100 USPS ($1,000 limit). 0% deductible.

Reviews

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    0
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    20% of ratings are 1 stars

Venba Fragrance

Location United States

Claim was rejected for unclear reason. I reached out to the adjuster and even he is not aware why it was rejected. I was told that a manger would reach out to me but none did after repeated follow ups. Terrible customer service!! Would really appreciate if someone from UPS capital can reach out clarify.

Baltini

Best shipping insurance provider! Claim process is super easy and getting reimbursed is painless with InsureShield. Jeanne was very helpful and still is to this very day.

Micro DOT Helmet Co

I could provide a minus 10 if available. My UPS account manager advised me to get this app to provide insurance to my packages. I paid insurance through Shopify, and now UPS is charging me for insurance. There is no interface between Shopify and UPS insurance. It is fraud and deception; after paying insurance via Shopify, they are also charging me insurance. I am deleting it. Store owners, be aware, don't get scammed by these people

Developer reply

December 10, 2021

Thank you for posting a review. We’re sorry to hear that your experience was not up to our standards. We would like the opportunity to talk and investigate your feedback further. Our team will be reaching out to you shortly.

Apps similar to InsureShield Shipping Coverage

Guide Shipping Protection

Guide Shipping Protection

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

4.5 of 5 stars(64reviews)
Free
Green Shipping Protection

Green Shipping Protection

A solution for lost and damaged packages in a sustainable way.

5.0 of 5 stars(18reviews)
Free to install
Delivery Protection

Delivery Protection

Protect your customers from lost, stolen, or damaged orders

4.5 of 5 stars(2reviews)
Free
Convoy Order Protection

Convoy Order Protection

Upsell Shipping Protection. Instantly Earn Revenue. It's FREE!

No ratingNo reviews
Free to install