Reviews (482)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.

July 4, 2018

You know the pain of trying to get your shipping worked out - every store is different.
After researching a ton of apps and articles, I kept coming around to Intuitive Shipping.
All I can say is it's been awesome. Not only is the app capable of easily managing my particular store's needs, but Joel's customer service is simply outstanding.
Couldn't be happier.

Rockerly
Canada
Almost 2 years using the app
February 6, 2023

Intuitive Shipping made my shipping process so much easier, huge thanks to Paul for his prompt support.

TDRMOTO
Australia
Almost 2 years using the app
Intuitive Shipping Inc replied February 7, 2023

Amazing! Thank you for taking a few moments to share this. It's great to hear you're getting the help you need from Paul and the rest of our team when you need it. We will be here to help if the need should arise.

Best regards,

Ron Anderson
Customer Experience Manager

August 7, 2020

This app helped us solve two problems: 1) How to account for two product types (individual books) and case products, and 2) how to create a range of shipping costs that covers the potential shopping cart variations and shipping options.

Intuitive Shipping does that and so much more. It can be complex, but the Support Team is AMAZING!!!

God’s Word Mission Society
United States
Almost 2 years using the app
June 11, 2020

I can't speak highly enough about this app, it is the BEST because you can customize your shipping by tag, price, location everything!! I searched for hours looking for something like this and I am so glad I found this app, well-done guys at Intuitive Shipping you have truly made a great app! Would definitely recommend this app to everyone.

The Vape Life
Ireland
Almost 2 years using the app
July 15, 2018

This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!

Fatherrabbit
New Zealand
Almost 2 years using the app
July 6, 2022

In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!

Pathway Market GR
United States
Almost 2 years using the app
Intuitive Shipping Inc replied July 6, 2022

We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

October 12, 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
United States
Almost 2 years using the app
Intuitive Shipping Inc replied October 16, 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

March 30, 2019

I can not say enough about Intuitive Shipping. The app works perfect for us and Joel has been great to work with. Very quick and responsive when we needed help setting up the shipping rules, fixing an issue (caused by shopify not Intuitive), and follow up. Would give more stars if I could.

Plus Modern Design
United States
Almost 2 years using the app
January 1, 2023

As a growing company we made the big decision to move over to Shopify, our next step was to choose a shipping app for our growing needs. After doing research Intuitive Shipping always kept on coming up so we to a risk and choose them. I’m hear to say it was one of our best decisions we made as the team at Intuitive Shipping went over and beyond in helping us in creating our shipping scenarios with a breeze. Thank you Intuitive Shipping for being patient with us and understanding our needs.

Strictly European Motors
Canada
Almost 2 years using the app
Intuitive Shipping Inc replied January 4, 2023

Thank you so much for sharing this! We're very happy that you chose Intuitive Shipping, and that your experiences to date have been overwhelmingly positive. We're not happy until you feel confident with your setup. Our team is here to help if you get stuck on something or if you just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

December 4, 2017

This is the PERFECT APP for all your shipping/delivery needs. It saved me countless hours and money. It doesn't seem to have any limits, unlike some much more expensive solutions out there. Customer support goes above and beyond... Joel seems to always be available, and really knows what he's doing - even on a Sunday night! If I could give this app 10 stars, I would.

Raw Market
United States
Almost 2 years using the app