Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.
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Great strong product. Does literally anything you need. Their team supports you like no other I have seen. Way better than the Shopify native shipping features.
Thank you! We really appreciate you taking time to share your experiences with Intuitive Shipping. It's great to hear that Intuitive Shipping is giving you all the tools you need to manage shipping at checkout, and that our team is giving you the support you need. If you need us for anything further, please don't hesitate to reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!
Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance!
Best regards,
Ron Anderson | Customer Experience Manager
Michael was very helpful - I had an issue with shipping and they stayed in touch until it was all sorted. Great job thankyou.
Thank you for taking time to share this so others can make an informed decision! We appreciate it very much, and we're glad to hear Michael was able to resolve your issue. If you have any other concerns or even just a question about Intuitive Shipping, please don't hesitate to reach out.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive shipping is a great app. Setting everything up is very intuitive and easy to test. Customer support has been stellar and very proactive to make sure everything went smoothly. Would reccomend!
Thank you! We very much appreciate your recommendation. We're happy to hear the Intuitive Shipping setup experience has been such a positive one, and that you're getting any additional help required when it's needed. Our support team is always here to answer any questions you might have, or if you run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
This app and its developer are amazing. Intuitive Shipping has been a game-changer for us. We are using it in a custom application, and the support team went above and beyond to take care of us.
By far the best calculated rates shipping app available on Shopify with world class technical support. Highly recommended. Keep up the good work guys
We very much appreciate the kind words and the praise for our support team! We're glad your experience with Intuitive Shipping has been positive one. Please reach out to us if you have questions or get stuck on anything.
Best regards,
Ron Anderson
Customer Experience Manager
Due to our multiple shipping profile needs, Intuitive Shipping came to the rescue. Their team spent several days with our web developer in helping to get their app up and running perfectly. Now everything is automated with a simple scenario based rule. It took a little bit of getting used to, but now our staff collectively can update products on the fly that triggers the right shipping method every time! Thank you guys! This app is a life saver!
Every time I reach out to customer service they are able to help me solve my problem in just a few clicks. I'm not super tech savvy, and while this app is super easy to use, we had a few products that required some help to calculate properly because of the way we needed to pack them. They were super helpful and FAST.
Thank you! We appreciate the love. It's great to hear that our team has been able to give you the support you need and the confidence that more complex aspects of your setup are taken care of. If you run into any concerns or just have a question, we're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We used this app to manage our relatively complex shipping rates and conditions. When we needed assistance, the Intuitive Shipping team was always there and so quick to jump on a call and help us find ways to fulfill our needs. Their support team is among the best there is. :)
Our team really appreciates your praise! Thank you for taking time to write about your experiences with Intuitive Shipping. We're here to answer your questions and help you succeed with shipping, so please reach out to us at any time!
Best regards,
Ron Anderson | Customer Experience Manager
The app works exactly as described. Technical support is first class! Between Joel and Paul the setup went as smooth as one can hope for when moving platforms. The app has the great ability of closing off areas based upon postal codes which was key for our company. If your wondering if you can do something in regards to customizing shipping options it is most likely an option in Intuitive Shipping.