Intuitive Shipping , 425 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced control over shipping configurations, allowing for custom rates based on various factors. It's praised for its user-friendly interface, accurate estimates, and efficient handling of complex shipping needs. The app's "Smartboxing" feature and shipping strategy review are also highlighted. Merchants commend the proactive and responsive customer support, noting significant time and effort saved in managing shipping processes.
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We used this app to integrate with out wholesale portal and then of course with our normal retail shopping cart as well. We've got different shipping zones including Canada. Along with the great help from their customer service, the app works great!
Thank you for taking a few moments to leave a review! We're glad to hear you were able to get Intuitive Shipping optimized for your shipping requirements, and that our team was able to help you get set up. If you have any questions or need help with anything further, please don't hesitate to reach out to us!
Best regards,
Ron Anderson
Customer Experience Manager
This app is great for managing anything beyond a very basic shipping setup. If your store uses multiple box sizes for shipping, this app will choose the best box size for each order. The interface is very intuitive, and if anything doesn't make sense, Joel provides timely and professional support. Overall, this app is a lifesaver.
This app combines the functionality of 2 apps we used before, saving a bit of money but the best part is that we've never been able to calculate shipping rates as accurate as we have with this app. Support is stellar and quick to answer any questions and help out when you have a specific scenario in mind. I'm glad we found you!
Excellent customer service, the team is very helpful and responds quickly to any modifications we need.
Thank you for sharing this! We're happy to hear you're getting the help you need. Our team is here for you if you have any other questions or if you run into any challenges with your setup.
Best regards,
Ron Anderson
Customer Experience Manager
Fantastic app, fantastic team and support! We have complex rules that Intuitive is able to handle. I've been through many of the other available apps and this is the best one out there. Kudos to the team and highly recommended!
This app fixes Shopify's one-box default shipping. The app is fully customizable to fit your shipping needs, and their customer service is prompt and informative. The 4D boxing algorithm is a very handy tool for anyone that has a variety of different size products. Great Job Intuitive Shipping.
Amazing Support, great app and works without problems! I moved from their other app to this newer version and support worked with daily to get everything moved over correctly. Thank you so much.
Thank you for sharing this. We're glad to hear you have been successfully migrated to Intuitive Shipping. We hope you take advantage of Intuitive Shippings more robust and complete feature set. If you have any questions, or if you run into any concerns, please reach out to our support team for assistance. We're here to help make your transition is as smooth and seamless as possible.
Best regards,
Ron Anderson
Customer Experience Manager
The help team at Intuitive Shipping, especially Michael, is incredibly patient and dedicated to getting this App working just the way you want it. And they'll walk you through all the steps so you can make updates on your own and not be reliant on them to do it for you. The functionality of the app is just what we were looking for: robust flexibility in setting rates based on product types, customer locations, membership status, etc. We couldn't find anything else that was as seamless from membership signup to shipping discount. Because of the number of ways it can be configured, there is a bit of a learning curve and necessary patience and persistence to getting it setup properly. But that's why Michael and team are there!
Wow, thank you for the kind words! Our team very much appreciates your feedback. It's great to hear that Intuitive Shipping is meeting your shipping needs and giving you the control and flexibility that you need. Our Customer Success team is always here any time you have a question or a concern.
Best regards,
Ron Anderson | Customer Experience Manager
I've used this app on previous stores and it really is great at customizing rates if you need to set them up manually when there's no carrier integrations available to pull rates.
Support team is also very friendly and always respond quickly and are very helpful.
Also provides additional features which native shopify setup lacks like being able to do $ or % off shipping rate discounts.
Thank you for taking a few moments of your time to share this! It's great to hear you're taking advantage of a few of the many customization features in Intuitive Shipping, like our custom rates and discounts, and that you're getting the support you need from our team. If any questions come up, or if you run into any issues, please don't hesitate to reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This app works really well and does exactly what I needed it to do. The customer support has been really great as well with prompt, polite and helpful responses. I did experience some issues in the beginning but they were all my errors, you really want to make sure you have all of your weights, dimensions and shipping scenarios perfect before leaving test mode, and run lots and lots of tests! My only complaint would be that when I did have a missing dimension etc, my customer would get an error that told them I do not ship to their address. I wish the error were a little different as the customers found it confusing.